Published by Reed Business Information Ltd on Nov 29, 2023

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Why should I report an Issue with FlightStats?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Reed Business Information Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About FlightStats

1. FlightStats is a free real-time flight status and airport tracking application for Android.

2. FlightStats is a leader in global flight and airport information services.

3. Our flight status, trip monitoring and flight alert solutions are trusted by millions of travelers every day.

FlightStats Customer Insights

1. I hope this will be corrected soon.First time user, I tried so many different apps just to track my husband's flight to Sri lanka but that was awfull, so many ads and not enough tracking.

2. Flight Stats is great for stats, but I would definitely not rely on this for up the minute live information as far as tracking the flight in transit.nice for events and flight.

3. I was watching the flight in transit on both Flight Aware and Flight Stats and the speed, altitude and even what direction the plane was headed was vastly different.

4. However, when it comes to the flight departing and tracking thereafter, it is way behind the other sites like Flight Aware.

5. Showed me info that flight was delayed by 22 minutes and information was altered in the app upon flight landing.

6. This app has lots of helpful flight info in a concise view with details below, and some nifty features besides.

7. Even the online site tracking after the flight has departed on Flight Stats is seriously behind.

8. Turns out flight landed 30 minutes earlier than time mentioned.

9. Now though, every time I try to find the status of a flight it says "Flight not found".

10. But Flight Status, which I found by accident was amazing.

11. Thanks Flight Status🙏My Go-To I've used this app for 6 years now and it's PERFECT.

Steps to Troubleshoot & Fix FlightStats Issues

1. Fix FlightStats Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FlightStats: Restarting the app will resolve most errors.
  2. Update the FlightStats App. Here is how:
    1. On Android goto PlayStore » Search for "FlightStats" » Open FlightStats » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FlightStats » click "UPDATE".
  3. Clear FlightStats app cache: Clearing cached data will force your app to retrieve the latest data directly from FlightStats servers.
    1. On Android, goto Settings » Apps » Select "FlightStats" » click Storage » click "Clear Cache".
  4. Check FlightStats app permissions. If any of these permissions required to use your device's features are disenabled, FlightStats might not work.
  5. Uninstall and reinstall FlightStats. If nothing else has worked, completely uninstall FlightStats then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FlightStats not working


2. Fix FlightStats Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FlightStats be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FlightStats not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FlightStats may not be able to connect to the Internet when running in the background.

Reported Issues