Published by Gateway Creative Broadcasting, Inc. on Jun 24, 2024

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Why should I report an Issue with 99.1 Joy FM - St. Louis?

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About 99.1 Joy FM - St. Louis

1. At Joy FM, you get more that just a great mix of Christian music, you get a community that will build you up in your walk with Christ.

2. Live streaming, commercial-free Christian music, 24 hours a day!

3. With music from artists such as Chris Tomlin, Casting Crowns, Mercy Me, Kristian Stanfill, Hillsong, Newsboys and many more, you can be encouraged wherever you go!

99.1 Joy FM Customer Insights

1. Love, love, love this radio station and love their app!Great music & app runs smoothly, has tons of features that all work! Shows pic of artist whose song is playing & next song before it starts.

2. it's hard to find good Christian music and clean talk.I love the feeling I have when I listen to the music these awesome people play for us! Amen!Beautiful music filled with inspiring words.

3. What more could you want?This is my favorite radio station! All the music is Beautiful and Amazing! All the singers and radio hosts are Amazing! Thank you! Jessica 😊Sometimes playback stutters or skips after long playback.

4. DJ's are informative and caring.I love this station but it won't play on my Amazon Echo like it used to but app works perfectly fineGod moves through music! It is truly the right song at the right time.

5. love the app and the radio station, however recently, the app has been cutting out, going back a few seconds and playing from there, and also just stopping.

6. it's the same when I go to the website to listen from there cause i wanna listen to music while editing and got fed up with constantly restarting the app, eventually I just give up and go listen my favorite artists off of NapsterI use this app often.

7. Settings top right let's you call station, visit website, even set an alarm to participate in contests in time, hear interviews, etc.

8. I often hear a song I like on the radio and will open the app real quick just to see who sings it.

9. Featured icon gives you current traffic info, like on radio.Tap pic for bio, thumbs up/down, mark as fav, preview.

10. I also use it to listen when I'm somewhere that I can't access the radio.

11. I don't navigate away from the music too much, but it is also convenient for jumping over to the website to look something up.

Steps to Troubleshoot & Fix 99.1 Joy FM Issues

1. Fix 99.1 Joy FM Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 99.1 Joy FM: Restarting the app will resolve most errors.
  2. Update the 99.1 Joy FM App. Here is how:
    1. On Android goto PlayStore » Search for "99.1 Joy FM" » Open 99.1 Joy FM - St. Louis » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 99.1 Joy FM » click "UPDATE".
  3. Clear 99.1 Joy FM - St. Louis app cache: Clearing cached data will force your app to retrieve the latest data directly from 99.1 Joy FM servers.
    1. On Android, goto Settings » Apps » Select "99.1 Joy FM - St. Louis" » click Storage » click "Clear Cache".
  4. Check 99.1 Joy FM app permissions. If any of these permissions required to use your device's features are disenabled, 99.1 Joy FM might not work.
  5. Uninstall and reinstall 99.1 Joy FM. If nothing else has worked, completely uninstall 99.1 Joy FM then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 99.1 Joy FM not working


2. Fix 99.1 Joy FM Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 99.1 Joy FM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 99.1 Joy FM not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 99.1 Joy FM may not be able to connect to the Internet when running in the background.

Reported Issues