Published by General Entertainment Authority

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Why should I report an Issue with Enjoy Saudi?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of General Entertainment Authority to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Enjoy Saudi

1. You will be able to register and start managing your favorite activities on this application, it will give us the opportunity to communicate with you and discuss the activities of your interest further.

2. You can browse the calendar easily or search for specific activities in the search box.

3. And most importantly, please do not forget to share the upcoming fun activities with your friends and family.

Enjoy Saudi Customer Insights

1. Why not fix it ?Can we at least informed why the app keeps crashing as soon as it opened??!! ممكن رد على سبب إغلاق التطبيق أول ما يفتح؟؟!!Not working on my phone (Honor 10), every time I try to open it, crashes immediately!Totally useless, don't bother installing it as it keep on showing error occurThere's a problem with the app.

2. update on 01/06/2019: still the same issues, add to that the app crashes every time I try to make a sesrchyou can't filter events by city, when you use the search option it shows events that are in other cities as in your searched city.

3. Many events are happening in this month in Dammam for example, but none of them appear in the application! Furthermore, the notification option for the current\coming events doesn't work too.

4. I missed some interesting events because the notification option doesn't work, although I made sure to turn it on in the settings.

5. I open it and it automatically shuts down!مايفتح S8+ من تضغط على التطبيق يطلع حتى السبلاش سكرين ماتطلع.

6. "Misleading"the app keeps crashing, you need to fix this issue , it used to work perfectly fine before all the changes to itCrashes immediately on opening.

7. This app can be VERY useful if you guys improve it.

8. S9+.. so many reviews with the same problem.

9. So far so useless.

Steps to Troubleshoot & Fix Enjoy Saudi Issues

1. Fix Enjoy Saudi Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Enjoy Saudi: Restarting the app will resolve most errors.
  2. Update the Enjoy Saudi App. Here is how:
    1. On Android goto PlayStore » Search for "Enjoy Saudi" » Open Enjoy Saudi » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Enjoy Saudi » click "UPDATE".
  3. Clear Enjoy Saudi app cache: Clearing cached data will force your app to retrieve the latest data directly from Enjoy Saudi servers.
    1. On Android, goto Settings » Apps » Select "Enjoy Saudi" » click Storage » click "Clear Cache".
  4. Check Enjoy Saudi app permissions. If any of these permissions required to use your device's features are disenabled, Enjoy Saudi might not work.
  5. Uninstall and reinstall Enjoy Saudi. If nothing else has worked, completely uninstall Enjoy Saudi then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Enjoy Saudi not working


2. Fix Enjoy Saudi Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Enjoy Saudi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Enjoy Saudi not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Enjoy Saudi may not be able to connect to the Internet when running in the background.

Reported Issues