Published by Greenmonday Inc. on Nov 3, 2024

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Why should I report an Issue with GreenmondayTV - Enjoy Better?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Greenmonday Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About GreenmondayTV - Enjoy Better

1. Your No. 1 home of translated Movies, Series, Uganda LiveTV, Ugandan Original Movies and Series, Live Sports and much more..

GreenmondayTV Customer Insights

1. If yo keen enough this app was doing so good wen it had just come wen it used to have movies with option of several vjs to select fromwhy am I not able to watch anything😡😡after paying my subscription… Its like no connection, try again later.. So you want us to subsribe with those waste charges ever and even want us to buy data again to use on already paid package, what is that not even theft… fake worst app ever in my life….

2. THANK YOU.I have given you 1 star because there is no zero, this app is so annoying, it has failed to open even once it keeps saying "something went wrong failed to communicate with the server please check your API configuration" do your servers sometimes go off!The app has a nice perfect view.

3. Could you please work on the time it takes loading before the movie starts playing, it keeps on rotating and rotating and rotating before the movie starts otherwise good stuff here.

4. If you make subscriptions like on yotv channels, suscribe once that is all and enjoy not again buying data to use on the already subscribed package.. If you dont change, I promise to sue you in court.It's a great up, with lots of potential.

5. Only some times you may need to download a movie and watch it when you are offline which is impossible.I think you guys should stop updating this app coz the more you update it the more it gets complicated.

6. Ushud work on suchwhy is it not working I have since 20th February but it's not working why???Its a very good app especially for us who are abroad.

7. Another problem is that I failed to get access to the the gtv prime coz wen u try to go for it nothing it shows none like purchasing methods.

8. But consumes alot of data.

9. I really enjoy it.

10. Even better for people(Ugandans) in the diaspora.

11. It's a 5 Star app for me.

Steps to Troubleshoot & Fix GreenmondayTV Issues

1. Fix GreenmondayTV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GreenmondayTV: Restarting the app will resolve most errors.
  2. Update the GreenmondayTV App. Here is how:
    1. On Android goto PlayStore » Search for "GreenmondayTV" » Open GreenmondayTV - Enjoy Better » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GreenmondayTV » click "UPDATE".
  3. Clear GreenmondayTV - Enjoy Better app cache: Clearing cached data will force your app to retrieve the latest data directly from GreenmondayTV servers.
    1. On Android, goto Settings » Apps » Select "GreenmondayTV - Enjoy Better" » click Storage » click "Clear Cache".
  4. Check GreenmondayTV app permissions. If any of these permissions required to use your device's features are disenabled, GreenmondayTV might not work.
  5. Uninstall and reinstall GreenmondayTV. If nothing else has worked, completely uninstall GreenmondayTV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GreenmondayTV not working


2. Fix GreenmondayTV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GreenmondayTV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GreenmondayTV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GreenmondayTV may not be able to connect to the Internet when running in the background.

Reported Issues