Contact Precious Coin Tester Customer Service

Why should I report an Issue with Precious Coin Tester?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of preciouscointester.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Suggestion: make a "pro" version that is subscription based and offer a "free" version that allows one to test a few coins a month.Used it every once in a while with my coin ping tester, like maybe once every couple of months.

2. I wouldn't mind paying a reasonable one time fee but having to pay a monthly(!) subscription fee? That would only make sense if I am a coin dealer or have to check a lot of coins every month.

3. Does not identify a Gold 4 Ducat correctly or is unable to as doubt it's been updated in the apps database as no green tick next to it to show the coins fineness,weight or diameter have been verified or 3 stars are available.

4. Don't trust this app for gold! RE: Developer's response... If the purpose of the app is to detect fakes, what prevents a gold clad silver coin from pining as if it was solid gold? Fraudsters could easily fool this app.

5. So if I want to check ONE coin that's locked, you need a subscription to check it.

6. The free section is quite good but let down by the subscription service.I don't mind paying some but a monthly cost is just a no.

7. Coin verification is opaque, just giving stars without showing e.g. a spectrogram with the peaks and expected peaks as some other testing apps do.

8. For the occasional test of a coin at the flea market the subscription price is to high.

9. For all intents and purposes that matter to me, China and Russia are third parties that shouldn't be having my coin sounds, let alone other data collected in the process of using this app.

10. Updated it to the newest version, and now SO MANY coins are locked unless you buy a subscription.

11. Pretty ridiculous to charge monthly.UI needs work on entering coin name/characteristics.

1. Fix Precious Coin Tester Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Precious Coin Tester: Restarting the app will resolve most errors.
2. Update the Precious Coin Tester App. Here is how:
   1. On Android goto PlayStore » Search for "Precious Coin Tester" » Open Precious Coin Tester » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Precious Coin Tester » click "UPDATE".
3. Clear Precious Coin Tester app cache: Clearing cached data will force your app to retrieve the latest data directly from Precious Coin Tester servers.
   1. On Android, goto Settings » Apps » Select "Precious Coin Tester" » click Storage » click "Clear Cache".
4. Check Precious Coin Tester app permissions. If any of these permissions required to use your device's features are disenabled, Precious Coin Tester might not work.
5. Uninstall and reinstall Precious Coin Tester. If nothing else has worked, completely uninstall Precious Coin Tester then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Precious Coin Tester not working

2. Fix Precious Coin Tester Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Precious Coin Tester be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Precious Coin Tester not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Precious Coin Tester may not be able to connect to the Internet when running in the background.