Contact CoinGecko Customer Service

Why should I report an Issue with CoinGecko: NFT, Crypto Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CoinGecko to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Top cryptocurrency exchanges include Binance, Bybit, OKX, Coinbase, Kucoin, Kraken, Crypto. 🚀 Track popular crypto categories such as Solana Memecoins, AI coins, Layer 1/Layer 2 coins, Cat-themed coins, DeFi, DePIN, and more.

2. CoinGecko's crypto tracker app allows you to seamlessly track crypto prices, NFT floor prices, coin stats, price charts, crypto market cap, and the latest crypto news - all in one place.

3. Whether you're monitoring the crypto market cap or analyzing specific coin stats, CoinGecko's app offers a comprehensive toolset to keep you ahead in the dynamic world of cryptocurrency. 🚀 View crypto exchanges and its trading volume.

4. Get real time pricing data, coin stats, trading volume, market cap, and crypto chart for over 10,000+ cryptocurrencies.

5. Track crypto categories such as Memecoins, Layer 1, Layer 2, DeFi, Non Fungible Tokens (NFT), DEX, Exchange based tokens, Gaming/play to earn, Metaverse, AI, DePIN, and over 50+ major categories.

6. Get Trust Score, crypto exchange trading volume, trading pair data and more from spot exchanges (CEX), decentralized exchanges (DEX) and derivatives (Futures & Perpetual).

7. Track crypto prices and your crypto portfolio directly on your homescreen!

8. Easily convert crypto prices across over 25 fiat currencies & 11 cryptocurrencies.

9. The app keeps you up to date with live bitcoin prices and provides valuable insights into why a coin is pumping or dumping, helping you stay informed about market trends for your research.

10. Integrated with CryptoPanic in addition to over 10+ crypto news outlets such as Cointelegraph, AMBCrypto, TheDailyHodl, CryptoPotato and more to bring you the latest updates in crypto!

11. As the leading crypto tracker, we cover all cryptocurrencies old and new alike.

1. The interface is very easy to navigate! Great use of icons! The only thing that is missing from getting a better immersed experience, is the lack of a more dynamic charting system! I'm pretty sure there is a tech visualization vendor/company out there, where they could provide a better understanding of trend analysis, with better visualization, and dynamics! Other than that - Great 👍🏿 application! Very informative 👏🏿!It's a MUST-HAVE for me.

2. Especially good if your looking for new and upcoming coins that are lower cap You can even set up your portfolio for a group of particular coins that u are interested in so you can check on those quickly anytime u want.

3. Plus, lots of other features like: the ability to set alarms for coins if they reach a certain price, It also lists the exchanges that each coin is on and what to swap for if an alt exchange.

4. They made the graphics prettier, added more clicks to do what you want by removing handy shortcuts, slowed down behavior response time with their new features, and made the clickable box size for re-ordering portfolios too small.

5. If only the cost basis was presented next to current portfolio value, it would be perfect!Excellent way to keep track of coin prices and coin performance from one app.

6. Basis information for individual coins is available by tapping the individual coin.

7. Huge accomplishment...Very good info on the whole crypto market.

8. Other that that the info posted and listed is very good and helpful for a beginner.

9. They should create a legacy mode to let people choose the way they want to view information.Latest update has made it much worse.

10. Any time I try to search for a coin I always get results when I start to type, and then the all disappear for no reason.

11. This app is awesome if you wanna get a whole picture of the market and not just the coins on a particular exchange.

1. Fix CoinGecko Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CoinGecko: Restarting the app will resolve most errors.
2. Update the CoinGecko App. Here is how:
   1. On Android goto PlayStore » Search for "CoinGecko" » Open CoinGecko: NFT, Crypto Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CoinGecko » click "UPDATE".
3. Clear CoinGecko: NFT, Crypto Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from CoinGecko servers.
   1. On Android, goto Settings » Apps » Select "CoinGecko: NFT, Crypto Tracker" » click Storage » click "Clear Cache".
4. Check CoinGecko app permissions. If any of these permissions required to use your device's features are disenabled, CoinGecko might not work.
5. Uninstall and reinstall CoinGecko. If nothing else has worked, completely uninstall CoinGecko then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CoinGecko not working

2. Fix CoinGecko Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CoinGecko be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CoinGecko not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CoinGecko may not be able to connect to the Internet when running in the background.