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1. If you have Central Bank of Kentucky, you have no choice in what app to use, and you'll only be mildly frustrated with this oneHaven't been able to even do an instant balance since like a month after I got it and it's just only having errors2021 update.

2. Its been like this for 4 days...I need to be able to see my account and you can't do that on an unresponsive app.The app works good for everything that I need it for, and the mobile deposit works but they're camera that they make you use doesn't allow you to change lighting very well.

3. 19/20 times I can use the app with immediate transfers and balance information, faster than logging in to almost any other application.Was able to use this app until this month, now it will not even load up, it crashes before I even get to the log in screen.

4. I've been with this bank for 6 years and have had nothing but issues with my account and this bank for the last 5 months.

5. So aggravating!!!! But when it works it's very helpful for me to keep track of my money.I thought to uninstall the app to fix it but it is still unresponsive.

6. Only credit score available on this app is from Transunion, no other providers.App freezes all the time.

7. As long as you have a well-lit area the pictures of checks should be sufficient.Quick and easy, solid use of my phones' fingerprint scanner.

8. I cannot complain, my internet goes out more often than central banking can't transfer funds.

9. The newest upgrade has cost me time and frustration.

10. Currently in the process of finding a new bank to bank with where there's not so many issues.I love this ap.

11. It is still a regular occurrence that the app crashes, or gives me login errors saying the system is down.

1. Fix Central Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Central: Restarting the app will resolve most errors.
2. Update the Central App. Here is how:
   1. On Android goto PlayStore » Search for "Central" » Open CentralMOBILE » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Central » click "UPDATE".
3. Clear CentralMOBILE app cache: Clearing cached data will force your app to retrieve the latest data directly from Central servers.
   1. On Android, goto Settings » Apps » Select "CentralMOBILE" » click Storage » click "Clear Cache".
4. Check Central app permissions. If any of these permissions required to use your device's features are disenabled, Central might not work.
5. Uninstall and reinstall Central. If nothing else has worked, completely uninstall Central then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Central not working

2. Fix Central Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Central be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Central not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Central may not be able to connect to the Internet when running in the background.