Contact Chowbus Customer Service

Why should I report an Issue with Chowbus: Asian Food Delivery?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Chowbus, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With a unique interface, seamless trial experience, ultra-fast delivery service, and exclusive promotional activities, Chowbus has become a popular ordering app in North America.

2. Chowbus, a food delivery app under Fantuan delivery, is dedicated to bringing authentic Chinese cuisine to users in over 20 cities across North America.

3. From hot pot and barbecue to Sichuan and Cantonese dishes, as well as Japanese, Korean, and bubble tea, a variety of delicacies are just a click away, ensuring users can savor genuine hometown flavors.

4. Delivery: Extensive restaurant choices, rapid delivery, and competitive prices.

5. Pickup: Order on your phone and conveniently pick up your food in-store without waiting in line.

6. Each restaurant and dish on the platform is carefully selected by the Chowbus team.

7. Real-time order tracking and 24-hour bilingual customer service.

8. Exclusive promotional services with continuous discounts.

9. Chicago, New York, Boston, Seattle, Atlanta, St.

10. Louis, Philadelphia, San Francisco, Dallas, Lansing, Champaign, Champaign, Columbus, Minnesota, and more cities.

1. It's maybe understandable, given the company may not be as big as UberEATS, Door dash, etc.The 30% off is a trick, you find out there's a limit when you check out after having spent time ordering and is hungry; I got the wrong item and I was asked to send a pic of the item then wait to see what the restaurant says, then the support will let me know.

2. It was only for $10 off but how can you trust an app that falsely advertises, charges full price when it says it's discounted, and refuses to fix the error? ScaryUnfortunately the same as other users on the error for address and map.

3. It glitches frequently, is nonintuitive (why does clicking on an item just expand the pic and not start an order? Why is there no item description?), and for some reason, it STOPS (not pauses) whatever audio you have playing on your phone.

4. They suddenly stopped serving our address without notice and customer support was helpful in figuring that out, but it still took over an hour and two reps.

5. By the way, the $10 off first order is another trick - when placing the order, the system tells you the coupon is invalid, then the other is placed so you can't change your mind!!The concept is excellent but the app is terrible.

6. I am not comfortable with using an app that forces me to give it my location data.BEWARE SCAM! The promo codes appear on check out, but you are charged full price.

7. Removing a random item also removes any promotional items/rewards from your purchase Adding an item resets your time preference for delivery Can't cancel orders.

8. I contacted customer service and asked them to delete my account so I can sign up with email instead.

9. Previous order support experience was poor because the representative only seemed to speak Chinese.

10. Customer support was responsive but only repeated that they saw no problems on their side, so it must be a network or device problem on mine.

11. I contacted customer service who said I typed in the code wrong.

1. Fix Chowbus Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Chowbus: Restarting the app will resolve most errors.
2. Update the Chowbus App. Here is how:
   1. On Android goto PlayStore » Search for "Chowbus" » Open Chowbus: Asian Food Delivery » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chowbus » click "UPDATE".
3. Clear Chowbus: Asian Food Delivery app cache: Clearing cached data will force your app to retrieve the latest data directly from Chowbus servers.
   1. On Android, goto Settings » Apps » Select "Chowbus: Asian Food Delivery" » click Storage » click "Clear Cache".
4. Check Chowbus app permissions. If any of these permissions required to use your device's features are disenabled, Chowbus might not work.
5. Uninstall and reinstall Chowbus. If nothing else has worked, completely uninstall Chowbus then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Chowbus not working

2. Fix Chowbus Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Chowbus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Chowbus not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Chowbus may not be able to connect to the Internet when running in the background.