Published by The News-Gazette on Dec 7, 2023

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Why should I report an Issue with News-Gazette eEdition?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The News-Gazette to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About News-Gazette eEdition

1. The News-Gazette 2-in-1 app now includes live news, keeping you up to date on the latest news in real-time, along with convenient access to the print replica e-edition.

2. The eEdition app is an exact replica of our print edition.

3. Enjoy Champaign-Urbana's daily newspaper with search, print and email articles, adjustable font-size, and offline reading.

News-Gazette eEdition Customer Insights

1. I'll keep using the WCIA app.Can be glitchy but is a great source for local news particularly when we are out of townIs helpful but flips away from obit to something else which is frustrating.thank you.Still learning a few workarounds for viewing single articles.Great to read my hometown paper.

2. The recent updates to the app and E-edition have been wonderful! I especially love the text-to-speech option for stories and the push notification on my phone when the newest E-edition is uploaded and ready to read.It flat out does not work.

3. Further, they're no longer seems to be a way to share or send an article.With all the free ways to get news, the Gazette is still trying to hold on to an antiquated subscription system for their online edition.

4. Thank you for destroying the news paper I have read since I could read.

5. Google, please add a zero star option.The words and sentences are consistently jumbled within the articles.

6. Often it does not open on the first try.

7. Easy to navigate.Very nice app.

8. Canceling subscription.

9. Easy to use.

10. No thanks.

Steps to Troubleshoot & Fix News-Gazette eEdition Issues

1. Fix News-Gazette eEdition Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart News-Gazette eEdition: Restarting the app will resolve most errors.
  2. Update the News-Gazette eEdition App. Here is how:
    1. On Android goto PlayStore » Search for "News-Gazette eEdition" » Open News-Gazette eEdition » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for News-Gazette eEdition » click "UPDATE".
  3. Clear News-Gazette eEdition app cache: Clearing cached data will force your app to retrieve the latest data directly from News-Gazette eEdition servers.
    1. On Android, goto Settings » Apps » Select "News-Gazette eEdition" » click Storage » click "Clear Cache".
  4. Check News-Gazette eEdition app permissions. If any of these permissions required to use your device's features are disenabled, News-Gazette eEdition might not work.
  5. Uninstall and reinstall News-Gazette eEdition. If nothing else has worked, completely uninstall News-Gazette eEdition then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing News-Gazette eEdition not working


2. Fix News-Gazette eEdition Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make News-Gazette eEdition be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to News-Gazette eEdition not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, News-Gazette eEdition may not be able to connect to the Internet when running in the background.

Reported Issues