Published by Numbrs Personal Finance AG

contact Numbrs - Bitcoin Account Chat with our AI-based Numbrs Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Numbrs?



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Why chat with our AI Numbrs Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Numbrs.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Come to find that the app has decided that my card has worked and has since charged me £83.99 for nothing! The 1 email I received telling me that I had less than 24 hours left in my subscription went into my spam account and has only just been found and now neither google play nor the app developers/customer service will do anything about it.

2. Beyond your seven day trial, you cant even read the articles your notifications get spammed mult times daily w/out paying for this overpriced and seemingly custodial wallet that's being advertised as non-custodial; let alone access any wallet feature.

3. numbrs dot com/p/JC3EC9Very good, organised banking app, would absolutely recommend it, BUT since the new Update, you'll have to pay 12€ (14$) per month or 90€ (105$) per year, which I as a student can absolutely not afford for a banking app.I love the overview this app provides.

4. I am absolutely disgusted that you would charge so much for an app, let alone charge that to someone who cannot use the app as their card was not registered to it and was therefore unable to unsubscribe and has now had £83.99 taken from their account for services and goods that they cannot use.

5. I tried to sign up for the free trial in order to take advantage of their lottery however my bank card wouldn't register, I gave up and deleted the app.

6. Signed up for a rather expensive subscription, and can't link my bank account due to an error in the app.

7. Never received their promotional €10, they have redesigned the UI and changed the whole model to a subscription based plan.Adding my back accounts was very easy.

8. since the last update the app is asking for the unlock code and is going into a loop then never proceeding to the normal account overview.

9. I am disgusted, I am shocked and I am upset and I certainly cannot afford £83.99 which I would have otherwise put towards food and other necessities.It's great so far.

10. Update - still has a broken authentication error when I try linking my bank account.

11. Being able to set categories and then seeing the monthly expenses based on categories, is helping me save money.

Steps to Troubleshoot & Fix Numbrs Issues

1. Fix Numbrs Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Numbrs: Restarting the app will resolve most errors.
  2. Update the Numbrs App. Here is how:
    1. On Android goto PlayStore » Search for "Numbrs" » Open Numbrs - Bitcoin Account » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Numbrs » click "UPDATE".
  3. Clear Numbrs - Bitcoin Account app cache: Clearing cached data will force your app to retrieve the latest data directly from Numbrs servers.
    1. On Android, goto Settings » Apps » Select "Numbrs - Bitcoin Account" » click Storage » click "Clear Cache".
  4. Check Numbrs app permissions. If any of these permissions required to use your device's features are disenabled, Numbrs might not work.
  5. Uninstall and reinstall Numbrs. If nothing else has worked, completely uninstall Numbrs then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Numbrs not working


2. Fix Numbrs Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Numbrs be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Numbrs not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Numbrs may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!