Published by CamGSM PLC. on Feb 28, 2024

Report an issue with Cellcard Music.
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Why should I report an Issue with Cellcard Music?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CamGSM PLC. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Cellcard Music Customer Insights

1. Bad and not smooth UI.Poor music app have you experience in music why design like this hard to use and find music that we likeYou should update UI it's not smooth and I want you to add foreign song too.I like all service provided by Cellcard company.

2. Hopefully to download it again 🙂Poor UI and UX, doesn't have international Artist, less music.Dear Cellcard, you should fire your graphic designers.

3. Thank you Cellcard! Happy New Year 2024!Need UI improvement.I just heard about this application.

4. Vibration while download music is really annoyed.

5. "Sorry, prepaid only" hello, I am not postpaid.Honestly this is really bad app for listening to music.

6. It's keeping vibrate until the download complete.Most of Khmer app so bad experienced.

7. Why millions dollars business having such a crappy program learner quality.

8. I'm a cellcard fan, but for this app not recommend.

9. I don't understand, can you make it's better? I also don't understand how to sign in.

10. They have no idea what they're doing.

11. Complicated to use.

Steps to Troubleshoot & Fix Cellcard Music Issues

1. Fix Cellcard Music Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cellcard Music: Restarting the app will resolve most errors.
  2. Update the Cellcard Music App. Here is how:
    1. On Android goto PlayStore » Search for "Cellcard Music" » Open Cellcard Music » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cellcard Music » click "UPDATE".
  3. Clear Cellcard Music app cache: Clearing cached data will force your app to retrieve the latest data directly from Cellcard Music servers.
    1. On Android, goto Settings » Apps » Select "Cellcard Music" » click Storage » click "Clear Cache".
  4. Check Cellcard Music app permissions. If any of these permissions required to use your device's features are disenabled, Cellcard Music might not work.
  5. Uninstall and reinstall Cellcard Music. If nothing else has worked, completely uninstall Cellcard Music then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cellcard Music not working


2. Fix Cellcard Music Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cellcard Music be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cellcard Music not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cellcard Music may not be able to connect to the Internet when running in the background.

Reported Issues