Contact Carroll Electric Customer Service

Why should I report an Issue with Carroll Electric - myAccount?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Carroll Electric Coop. Corp. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. What's the point in having an app if there's literally no ease of access?I always call in and make pmt and its so easy and fast.Great service been with them for over 30 yearsKeeps our lights on in the worst weather!!Fantastic best way to pay your billGreat people and great work Thank you guys and girlsCan't log in with password.I could get access.

2. This app sucks!!!!!!!!!!! You can't even sign in!! I thought I was putting in the wrong info, so I logged in on line and changed all my info and tried it again, nothing! A notification pops up and says there was a communication error try again later.Love your service.

3. I have triedmultiple times to install this app and make it work but it will not recognize my account number and my phone number together even though when I call you it works just fine.This is such a limited and broken app.

4. I can't even pay on the due date anymore because every day I try, it gives me an error code.

5. Hate your app.

1. Fix Carroll Electric Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Carroll Electric: Restarting the app will resolve most errors.
2. Update the Carroll Electric App. Here is how:
   1. On Android goto PlayStore » Search for "Carroll Electric" » Open Carroll Electric - myAccount » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Carroll Electric » click "UPDATE".
3. Clear Carroll Electric - myAccount app cache: Clearing cached data will force your app to retrieve the latest data directly from Carroll Electric servers.
   1. On Android, goto Settings » Apps » Select "Carroll Electric - myAccount" » click Storage » click "Clear Cache".
4. Check Carroll Electric app permissions. If any of these permissions required to use your device's features are disenabled, Carroll Electric might not work.
5. Uninstall and reinstall Carroll Electric. If nothing else has worked, completely uninstall Carroll Electric then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Carroll Electric not working

2. Fix Carroll Electric Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Carroll Electric be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Carroll Electric not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Carroll Electric may not be able to connect to the Internet when running in the background.