Contact Mood SMS Customer Service

My app is not responding at all. When i click on the app, I’m only seeing a white screen. I don’t want to delete the app because i don’t want to lose all my past texts. The app is already updated so i don’t know what else to do.

Why can't I purchase mood premium? It has been 3 to 4 weeks now and I still cannot purchase mood premium. It is so annoying with the ads and I don't understand why I can't purchase it when I used to have it and it expired and now I can't purchase it again what is the issue?

I cannot purchase premium

I purchased lifetime subscription to enable premium so I could connect my phone app to my huawei smart watch 3, however, I think I needed to purchase a different subscription, please help

i have 2:
-When I'm messaged by an unknown number it is not saved in my normal chat list and i cannot find it again. Is there a place these unknown numbers are stored and how can i get access to it?

i tried multiple times to pay the life time cost for the app but an error message always pops up and prevents me from purchasing it.

Hi have had the app for 4 yrs? About paid for premium. Have never had 8ssues with 2 previous phones. Just got Motorola Edge G5 uw it's not enabling me to receive pictures etc from people. I get text tho... Verizon says I need to delete this app and use traditional boring ones. Any answers would be immensely appreciated. Love my MOOD!

I am unable to take a picture within the mood messenger app to send in the text. The app says "Can't save photo Camera doesn't have permission to save to this location"
I have given permission for the app to use camera"
I had the problem occur on my pixel 4a with updated android software, now I have a pixel 6 with updated software and it still has same problem.

Premium is not enabling after logging in to the mood messenger app

I tried purchasing the premium and I have the funds on my card but when I try to select confirm payment it keeps showing an error code

Cannot subscribe

Hello. Suddenly I can not receive messages with photos and have no idea why. Please advise.

I have had your app on my phone for over a year. I only use it for texting and do not want it for any other purpose. Recently it has begun an annoying habit of summarizing my phone calls even though I do not use it as the default phone app. I have googled the issue but it says to go to settings and turn off the Mood Caller ID and AfterCall feature. When I go to that setting in Mood and select it, it asks me to enable it. It appears to already be enabled as it is annoying me and I certainly do not want to hit a button that says "enable". Please tell me how to make it stop summarizing phone call activity. I do not want to uninstall your app but will do so if it continues. Thank you. P.S. I attempted to use the "Assistance" feature form in your app to report this issue but when I press "send" it tried to send an email to "support@redacted" which according to yahoomail is not a valid email address.

When I send the animated emojis, they aren't animated when they get there. Help!!

I enjoy knowing who is texting me by the individual notification sound on my Android phone and Mood messenger. When I was receiving a group message I could still hear the sound of the individual who is messaging. Since the update that allows users to assign a notification for a group text I am now not getting the individual notification sounds in group chat. I've tried silent... And default just plays the default notification tone. I hope there is a workaround. Or how can I go back to the way it was BEFORE the update is that possible. It's a simple thing I use since alot of my texting is in groups. Thanks!

Hi
I need to delete overlay on the app?

September 17, 2021, I did am update. September 18, 2021, my security stated Mood Messages was a risk app and warned to uninstall. I did not realize all my texts, and pictures in this app, would be deleted. I'm very sad about this. Please contact with how to reinstall and restore my account. If this is not available, please stop my subscription.

I would greatly appreciate a call at 847-826-1309. Thank you for the years of so much fun with your app. I hope things can be fixed.

Hello~ Will you please tell me how to:
1. re-download my sticker pack
2. keep the app from auto-closing after answering a text
3. send gifs 100% of the time? Sometimes they go through, sometimes it says it's invalid or not supported. >: /
Thank you so much : D

MMS pics in private mode fail to download

I was reading the diagnostic test and it said to contact you guys it was unknown error John found it what that is

When I ran the diagnostic test it said that it was an unknown error to call or to contact customer support

I have paid two times to have a premium account, but it is not showing that I am...the badge is white instead of yellow

Hello. My name is Myra Daniels. I have purchases the premium app twice. the second time was because I thought the first payment did not go through, but now after the second time, I am a little concerned. Whenever I make to purchase, the gold badge comes up for a about a day, then goes away.

I do really like this app and have had it for a long time and replaced my regular message app. (Samsung note 10) I could not even send this message from my phone, I have to use a desktop because it continues to fail in sending the message.

There was one warning message "try to add mood messenger to DOZE system battery saver. Whenever I try to it fails. I tried to do the diagnostic from the app, but I cant seem to find simple mobile sms service center number. If these are the issues please let me know, and how can I receive a refund for at least one for one of the lifetime premium subscriptions. Thanks in advance my contact # 832-347-7226