Published by Cabonline AB on Nov 3, 2024

Report an issue with Sverigetaxi.
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Why should I report an Issue with Sverigetaxi?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cabonline AB to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Sverigetaxi

1. We are Sweden's largest taxi company with cars from Kiruna in the north to Ystad in the south, with strong local presence in order to provide you with the best possible service wherever you are in the country.

2. Sverigetaxi is a part of Cabonline group, founded in 1989 and is today a leading European technology and service supplier in the taxi world.

3. Our focus is to make your taxi experience as easy as possible, whether it's for private trips or business travelling.

4. The app provides you with the taxi's car number so you can smoothly and easily find your car!

5. You find the taxi's car number on the back of the taxi sign.

6. As a registered business customer you also have the option to pay by invoice, travel account or credit card.

7. Today, our presence extends beyond Sweden and spans across Norway, Denmark, Finland, Holland and Great Britain.

8. We notify you both when the taxi is on its way and when it has arrived.

9. Contact us today and become a business customer. Have a burning question?

10. Originated in one of the most complex and deregulated markets in the world we have grown organically and through acquisitions.

11. Your receipts can be sent directly to your company and you save both money and unnecessary time on administration!

Sverigetaxi Customer Insights

1. If you're going to charge us on estimated billing, it makes sense to give us opportunity to recover the extra via points like SJ.9 times out of 10, these days, the app will confirm a booking and assign a car, showing the car on a map with it's arrival time.

2. Disappointing as app is smooth and easy to use, but can't trust that the taxi will arrive on time so won't be using again.Taxi says they are on the way and then the app drops them, or they cancel, and then the app says searching for a driver again.

3. Have had taxi drivers try to cancel or double charge me and support has been very helpful.

4. Both phones receive SMS from other partiesThe app is not too bad, but I really miss the possibility to order a taxi with a baby car seat.

5. I am in Sweden on business and unable to book a taxi, because the app will not send confirmation codes to either of my two USA numbers.

6. Kafkaesque taxi service, of use to the true masochist only.

7. My booking disappeared, FAQ did not work, customer service could not help.

8. If you're travelling and run into issues and require refunds, best is via support ticket on their site.I gave them 5 star before until I noticed a trend.

9. Where is the option of paying in the car or using cash? It is leagal to be able to pay either by card or in cash IN THE CAR.

10. Unbelievably custom unfriendly.After the first booking, I got a code for activation, but could not find where to do the activation.

11. Unable to call for a cab during an emergency is a great way to ruin a vacation and luckily no major physical emergency.

Steps to Troubleshoot & Fix Sverigetaxi Issues

1. Fix Sverigetaxi Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sverigetaxi: Restarting the app will resolve most errors.
  2. Update the Sverigetaxi App. Here is how:
    1. On Android goto PlayStore » Search for "Sverigetaxi" » Open Sverigetaxi » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sverigetaxi » click "UPDATE".
  3. Clear Sverigetaxi app cache: Clearing cached data will force your app to retrieve the latest data directly from Sverigetaxi servers.
    1. On Android, goto Settings » Apps » Select "Sverigetaxi" » click Storage » click "Clear Cache".
  4. Check Sverigetaxi app permissions. If any of these permissions required to use your device's features are disenabled, Sverigetaxi might not work.
  5. Uninstall and reinstall Sverigetaxi. If nothing else has worked, completely uninstall Sverigetaxi then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sverigetaxi not working


2. Fix Sverigetaxi Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sverigetaxi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sverigetaxi not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sverigetaxi may not be able to connect to the Internet when running in the background.

Reported Issues

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