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Contact Citrix TBX App Customer Service
Published by Citrix TBX
Report an issue with Citrix TBX App.
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Why should I report an Issue with Citrix TBX App?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Citrix TBX to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Citrix TBX App Customer Insights
Steps to Troubleshoot & Fix Citrix TBX App Issues
1. Fix Citrix TBX App Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Citrix TBX App: Restarting the app will resolve most errors.
- Update the Citrix TBX App App. Here is how:
- On Android goto PlayStore » Search for "Citrix TBX App" » Open Citrix TBX App » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Citrix TBX App » click "UPDATE".
- Clear Citrix TBX App app cache: Clearing cached data will force your app to retrieve the latest data directly from Citrix TBX App servers.
- On Android, goto Settings » Apps » Select "Citrix TBX App" » click Storage » click "Clear Cache".
- Check Citrix TBX App app permissions. If any of these permissions required to use your device's features are disenabled, Citrix TBX App might not work.
- Uninstall and reinstall Citrix TBX App. If nothing else has worked, completely uninstall Citrix TBX App then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Citrix TBX App not working
2. Fix Citrix TBX App Server issues & Internet Connection
- Check network connection: An unstable Internet will make Citrix TBX App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Citrix TBX App not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Citrix TBX App may not be able to connect to the Internet when running in the background.
