Published by BusWhere on Nov 4, 2024

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Why should I report an Issue with BusWhere for Schools?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BusWhere to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About BusWhere for Schools

1. BusWhere for Schools lets parents and school bus administrators know where the bus is and when it will arrive at any stop, using GPS to track the bus along the entire route.

2. Sign up now at to get the service started at your school!

3. Visit to sign up for service at your school, or contact schools@buswhere. com for more information!

BusWhere Customer Insights

1. Overall, nice tool that helps me keep track of my kiddos and saves us from unnecessary wait times at the bus stops.Never works.. It kind of worked for the first week or two and then hasn't worked the rest of year.

2. Adding a way to communicate with the buses dispatch is also a good idea, seeing as how no one ever answers the phone number provided and the voicemail box is full!This app has been a good help for me to know where my bus is and the service is great help for any problems people may have with the app.It's ok but lags way behind on where bus actually is.

3. Makes it next to useless some mornings and I just have to hope they arrive or wait at the scheduled departure time.Absolutely horrible App!! There's never been one single School🏫day since this App was created that I ever knew where my son's 🚍Bus🚍was at all.

4. I was told that this App would be used for ⛑️Safety🦺Reasons for all parents of any School aged child attending🎒School🎒to be able to Track the🚍Buses🚍GPS🚍anywhere the🚍Bus🚍is after the recent incident of a student being taken.

5. The actual tracking is great! But has been rendered useless to me... there needs to be a way to switch routes.

6. Usually the image of the bus driving is accurate thou so sometimes I just go by that instead of the time but the bus doesnt always show up because the time is off.

7. Please fix this bug, i would LOVE to use thisPlease fix it so that when I choose a favorite stop, I don't have to EVERY time I open the app, it should just STAY a favorite.

8. Why offer a bus tracking app if it never works?The time is always wrong.

9. I'll get the On The Way notification after the bus has already left my stop.Very useful app! Sometimes it takes a bit for the bus to show up for tracking, but it eventually does.

10. When it is working the school did their part and made sure the trackers are turned on.The routes need to be updated.

11. It's a small detail but would make me far less irritated every morning or afternoon.Tracking doesn't update without completely closing the app and sometimes the bus just vansishes entirely.

Steps to Troubleshoot & Fix BusWhere Issues

1. Fix BusWhere Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BusWhere: Restarting the app will resolve most errors.
  2. Update the BusWhere App. Here is how:
    1. On Android goto PlayStore » Search for "BusWhere" » Open BusWhere for Schools » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BusWhere » click "UPDATE".
  3. Clear BusWhere for Schools app cache: Clearing cached data will force your app to retrieve the latest data directly from BusWhere servers.
    1. On Android, goto Settings » Apps » Select "BusWhere for Schools" » click Storage » click "Clear Cache".
  4. Check BusWhere app permissions. If any of these permissions required to use your device's features are disenabled, BusWhere might not work.
  5. Uninstall and reinstall BusWhere. If nothing else has worked, completely uninstall BusWhere then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BusWhere not working


2. Fix BusWhere Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BusWhere be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BusWhere not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BusWhere may not be able to connect to the Internet when running in the background.

Reported Issues