Contact Map Guide Customer Service

Why should I report an Issue with Map Guide for Apex Legends?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Siniza Gaming to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Fix Map Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Map Guide: Restarting the app will resolve most errors.
2. Update the Map Guide App. Here is how:
   1. On Android goto PlayStore » Search for "Map Guide" » Open Map Guide for Apex Legends » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Map Guide » click "UPDATE".
3. Clear Map Guide for Apex Legends app cache: Clearing cached data will force your app to retrieve the latest data directly from Map Guide servers.
   1. On Android, goto Settings » Apps » Select "Map Guide for Apex Legends" » click Storage » click "Clear Cache".
4. Check Map Guide app permissions. If any of these permissions required to use your device's features are disenabled, Map Guide might not work.
5. Uninstall and reinstall Map Guide. If nothing else has worked, completely uninstall Map Guide then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Map Guide not working