Contact Addons & Maps Customer Service

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1. If this app could add something like that I'll love itI would like it but I'm getting mad at the service, I am an add-on creator.(Xrazy Gamez) It takes me about a month to make add-ons so they are perfect and after all that hard work mcpedl says, "This Addon is not detailed add more things to the Addon" then I look at other add-ons, like I found one that added one simple thing and it was a husky which is cool and all but it added one thing and had a very small description, mine added alot but wouldn't go through,in my opinion it is not good!It doesn't work at all.

2. But, I think there should be more added to it or have more people add more to it for mobile users to be able to download them easier since it's a hassle just to download them from the website.Works fine for me so far, so five stars.

3. As a result, don't complain if you can't find something you want to use.I would rate 5 stars, because it is overall really good and has everything from the website, and it is really easy to use, and has a nice layout, but the search bar is a little off.

4. Please add the content that is on your website.Honestly, I like the app and is one of apps I trust the most out of the others to be able to get add-ons, textures, etc.

5. This is because people submitting content have to set it to show up in the mobile version, and most of the content on the website was put there before this app came out.

6. This app is awesome!!!! You can actually import your packs!! What I don't like is that not all content that is on your website is on the app.

7. I will say for others considering using this app that a lot of the (older) stuff from the website is not available on the app.

8. If you search dr who on the website, there is loads of results, whereas on the app there is nothing.

9. Please do something about it.This would be 5 stars if everything from the website can be found on the app.

10. For example, searching "Machine Gun" on the website will bring me to the mod, but there's no results on the app.

11. It is sometimes not accurate.I really love this app but I wish it would be updated like the website.

1. Fix Addons & Maps Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Addons & Maps: Restarting the app will resolve most errors.
2. Update the Addons & Maps App. Here is how:
   1. On Android goto PlayStore » Search for "Addons & Maps" » Open Addons & Maps for Minecraft - DL » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Addons & Maps » click "UPDATE".
3. Clear Addons & Maps for Minecraft - DL app cache: Clearing cached data will force your app to retrieve the latest data directly from Addons & Maps servers.
   1. On Android, goto Settings » Apps » Select "Addons & Maps for Minecraft - DL" » click Storage » click "Clear Cache".
4. Check Addons & Maps app permissions. If any of these permissions required to use your device's features are disenabled, Addons & Maps might not work.
5. Uninstall and reinstall Addons & Maps. If nothing else has worked, completely uninstall Addons & Maps then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Addons & Maps not working

2. Fix Addons & Maps Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Addons & Maps be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Addons & Maps not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Addons & Maps may not be able to connect to the Internet when running in the background.