Contact Maps Customer Service

Why should I report an Issue with Maps for Minecraft PE?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Alegan to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. UPDATE: the map still isn't loading and you also have to pay money for some maps.I've used this app before but when I download the maps they don't download in the correct file format and they don't even show up in minecraft when I fix itWhy do you have to watch multiple ads or PAY MONEY TO DOWNLOAD ONE MAP? IT'S ONLY A MAP, GOD DAMN IT.

2. might make a second review as an update.

3. IT'S ONLY A DOWNLOAD.

4. map i downloaded hasn't shown up yet.

1. Fix Maps Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Maps: Restarting the app will resolve most errors.
2. Update the Maps App. Here is how:
   1. On Android goto PlayStore » Search for "Maps" » Open Maps for Minecraft PE » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Maps » click "UPDATE".
3. Clear Maps for Minecraft PE app cache: Clearing cached data will force your app to retrieve the latest data directly from Maps servers.
   1. On Android, goto Settings » Apps » Select "Maps for Minecraft PE" » click Storage » click "Clear Cache".
4. Check Maps app permissions. If any of these permissions required to use your device's features are disenabled, Maps might not work.
5. Uninstall and reinstall Maps. If nothing else has worked, completely uninstall Maps then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Maps not working

2. Fix Maps Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Maps be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Maps not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Maps may not be able to connect to the Internet when running in the background.