Published by breadwallet

Report an issue with BRD Bitcoin Wallet Bitcoin BTC.
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Why should I report an Issue with BRD Bitcoin Wallet Bitcoin BTC?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of breadwallet to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About BRD Bitcoin Wallet Bitcoin BTC

1. You’ll see how easy it is to exchange, sell, and buy bitcoins (BTC, XBT), bitcoin cash (BCH), ethereum (Ether ETH), and ERC20 tokens and other cryptocurrency in your bitcoin wallet.

2. Use your bitcoin wallet to buy, sell, and exchange bitcoin (BTC, XBT), bitcoin cash (BCH), Litecoin (LTC), Dogecoin (DOGE), ethereum (Ether ETH), and ERC20 tokens.

3. Trade bitcoin (BTC, XBT), bitcoin cash (BCH), ethereum (Ether ETH), and over 100 popular ERC20 tokens instantly with other cryptocurrencies or tokens in your BRD bitcoin wallet.

4. Our crypto wallet stores bitcoin (BTC, XBT), bitcoin cash (BCH), ethereum (Ether ETH), and ERC20 tokens.

5. Or store your cryptocurrency bitcoin, bitcoin cash, ethereum and ERC20 tokens and other cryptocurrency.

6. Store all your valuable cryptocurrency - bitcoin BTC, bitcoin cash BCH, ethereum ETH, ETHER, ERC20 tokens - in a virtually unhackable environment, all for free!

7. Easily exchange, sell, hold or buy bitcoin BTC, bitcoin cash BCH, ethereum ETH and other cryptocurrency.

8. With over $20B USD in cryptocurrency under protection, the BRD Bitcoin Wallet app for Android is the simplest, most secure way to purchase and protect your bitcoin wallet and cryptocurrency.

9. Our global support team is ready to help everyone, from first-time bitcoin wallet buyers to longtime cryptocurrency wallet holders.

10. Trusted by over 10 million users in 170 countries, BRD is the most simple, secure cryptocurrency and bitcoin wallet.

11. Buy bitcoin and other cryptocurrency with a credit card, checking account, cash, or another cryptocurrency.

BRD Bitcoin Wallet Bitcoin BTC Customer Insights

1. I strongly recommend to stay away from this app.I've used this wallet for 18 months, and have never had a single issue, up until the last week - when I got in touch with BRD Support, I was dealt with in a very friendly and prompt manner, and my issue was resolved within an hour (the issue was non-arrival of BTC in my wallet, which was resolved promptly) Prior to the issue, the speed of the arrival of coins was rapid, and sending my coins to their destination was quick, easy and painless.

2. If you're new to crypto, prepare to be diappointed by others in the market!Recently had a Bitcoin transaction freeze on the screen and when I refreshed app the transaction disappeared!! As a first time user I was understandably freaked out, but Coinflip customer service assured me that BRD was a very good company and reliable.

3. Feels like genuine control over what you see and choose to do with uyour wallet... it's for sure a high bar to reach, UI-wise, for new investors to begin with! It's semi-bulky, but I've opted for more features to keep my kids' fingers off my crypto apps! It's a great catch-all and reference point for payments and balences.

4. Got double prompted for about half my transactions (small sample size).My experience has been so good, i felt i needed to write a review for others who need a good wallet and cant decide based on others feedback.

5. I would highly recommend using this app - in particular, the user interface is very friendly, particularly for those who have not purchased cryptocurrency before.so far, sooooo GOOD!! Offers more frontend security than others I've seen.

6. At least you own the private keys via your 12 word passphrase.It was decent to use but the lack of backing up your info apart from having to manually record a 12word recovery phrase is so annoying and needs to be addressed in this modern day where everything is stored on our phones.

7. Back then it was by far one of the best wallets available and it still is! Security is strong and it has a host of useful features such as the ability to import encrypted private keys from paper wallets you may have cold storage.

8. The customer service got back to me within a few hours and were able to tell me to make the font smaller which enabled me to fix the issue and send btc.

9. Ive downloaded close to 15 other wallet apps and with BRD i transferred in some BCH (bitcoin cash) the transfers were lightening speed.

10. And network fees $0.00. Wallet fees? $0.00. Yes it cost me absolutely nothing to send BCH in split seconds.

11. Making excuses oppose to listening to those who use your app is just poor customer service and am now reducing my rating to 1 because of that.I consider it very irresponsible to release an app (specially financial) without proper testing.

Steps to Troubleshoot & Fix BRD Bitcoin Wallet Bitcoin BTC Issues

1. Fix BRD Bitcoin Wallet Bitcoin BTC Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BRD Bitcoin Wallet Bitcoin BTC: Restarting the app will resolve most errors.
  2. Update the BRD Bitcoin Wallet Bitcoin BTC App. Here is how:
    1. On Android goto PlayStore » Search for "BRD Bitcoin Wallet Bitcoin BTC" » Open BRD Bitcoin Wallet Bitcoin BTC » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BRD Bitcoin Wallet Bitcoin BTC » click "UPDATE".
  3. Clear BRD Bitcoin Wallet Bitcoin BTC app cache: Clearing cached data will force your app to retrieve the latest data directly from BRD Bitcoin Wallet Bitcoin BTC servers.
    1. On Android, goto Settings » Apps » Select "BRD Bitcoin Wallet Bitcoin BTC" » click Storage » click "Clear Cache".
  4. Check BRD Bitcoin Wallet Bitcoin BTC app permissions. If any of these permissions required to use your device's features are disenabled, BRD Bitcoin Wallet Bitcoin BTC might not work.
  5. Uninstall and reinstall BRD Bitcoin Wallet Bitcoin BTC. If nothing else has worked, completely uninstall BRD Bitcoin Wallet Bitcoin BTC then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BRD Bitcoin Wallet Bitcoin BTC not working


2. Fix BRD Bitcoin Wallet Bitcoin BTC Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BRD Bitcoin Wallet Bitcoin BTC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BRD Bitcoin Wallet Bitcoin BTC not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BRD Bitcoin Wallet Bitcoin BTC may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I recently swapped my phone and I forgot to transfer all my data especially by BRD wallet balance of $539 but little did I know I have the keychain written down and just a few days I logged my wallet in with the written keychain and yet I can’t recover my balance , I have synced and done all what I can ...can you help please

    — by Elvis 3 years ago