Contact Bongo Customer Service

Why should I report an Issue with Bongo: Movies, Series & Sports?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bongo Solutions to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This app should remove from playstore due to fraudulent activities.Don't download bongo , this is really scam to earning money from people who like entertainment, there is no customer service or support, once you pay for subscription , again and again they will ask to pay for subscription,and you won't be able to watch any content,this is totally scam..... Google play should remove this app ,In a word, a wonderful app.

2. Please avoid this scam app! I have purchased 1 month subscription a few days ago, the money was deducted from my bkash account but no package has been added.

3. Total scam! I will wait for 2 more days and if I don’t get my money back, I will file a dispute against them.Subscribed for 1 month few days ago.

4. Kindly resolve the issue.Made the payment but the subscription is not yet active.

5. if you cant verify then How can you charge the fees? they are trying to scam people.Very bad experience.

6. Please refund my money AT THE EARLIEST.I am from India, I have a subscription till May 24 but unable to watch anything.

7. We should all open a dispute with Google Play Store ASAP to stop them from scamming other individuals.

8. Nonsense app.....SCAM ALERT It's been more than 48 hours and they are still not resolving the issue.

9. it also taken payment from my payment method pf 4.52$ but after taking payment it is telling me we can not verify payment method.

10. I have called them, sent proofs and screenshots on their Facebook page, wrote in details; still they did not take any action.

11. Now, whenever I want to open the app, it shows 'failed to detect country ' and it doesn't open.

1. Fix Bongo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bongo: Restarting the app will resolve most errors.
2. Update the Bongo App. Here is how:
   1. On Android goto PlayStore » Search for "Bongo" » Open Bongo: Movies, Series & Sports » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bongo » click "UPDATE".
3. Clear Bongo: Movies, Series & Sports app cache: Clearing cached data will force your app to retrieve the latest data directly from Bongo servers.
   1. On Android, goto Settings » Apps » Select "Bongo: Movies, Series & Sports" » click Storage » click "Clear Cache".
4. Check Bongo app permissions. If any of these permissions required to use your device's features are disenabled, Bongo might not work.
5. Uninstall and reinstall Bongo. If nothing else has worked, completely uninstall Bongo then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bongo not working

2. Fix Bongo Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bongo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bongo not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bongo may not be able to connect to the Internet when running in the background.