Contact Bluestone Lane Customer Service

Why should I report an Issue with Bluestone Lane?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bluestone Lane to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Our completely redesigned app lets you order for delivery, pick-up, or dine-in and has exclusive features to customize and re-order your BL favorites.

2. Enjoy your first coffee or tea on us when you download and pay with the BL app.

1. I wanted to use this app to help this cafe but I'm going back to use Uber eats.While this is a reasonably good app that does the job, it takes between two and five minutes to place an order anytime i use the app, and I have to keep it open to ensure that it's gone through.

2. Only the way to cancel the order is through web / email, which doesn't work either because email response does not happen timely manner.

3. Just had the iced Latte and it was absolutely wonderful!the app would not let me edit order to remove items or reduce quantity to 0 for drink put in order by error... I wasted 10 minutes before logging out.

4. Bad UX - switching credit cards is not obvious and it's not possible to add another card without the app erasing your entire cart.I bought $200 as part of their advertised discount as I go to Bluestone often enough.

5. Update: The new app crashes for me when attempting delivery!There is no feature to lookback, track the order you made via mobile app.

6. This app is a waste of time!Watch out: The app double-charges the delivery fee when computing the tip, by including this fee both in the subtotal and as a separate charge! Make sure to compute the tip yourself based on the real subtotal, instead of relying on the app.

7. In a world where apps are falling over each other to present you with the best experience, this app is strictly average.Can't use the gift card I'd received at the physical location or in this app apparently.

8. I'm working across the street and they let my guys sit on their tables outside on the sidewalk, even though they didn't order anything, with a smile as they serve the customers around us lol.

9. Bugs! cart will empty itself on any problem, like when you try to schedule order for too early.

10. going to starbucksYou CANNOT DELETE something added the cart but not yet paid.

11. You also cannot cancel the order.

1. Fix Bluestone Lane Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bluestone Lane: Restarting the app will resolve most errors.
2. Update the Bluestone Lane App. Here is how:
   1. On Android goto PlayStore » Search for "Bluestone Lane" » Open Bluestone Lane » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bluestone Lane » click "UPDATE".
3. Clear Bluestone Lane app cache: Clearing cached data will force your app to retrieve the latest data directly from Bluestone Lane servers.
   1. On Android, goto Settings » Apps » Select "Bluestone Lane" » click Storage » click "Clear Cache".
4. Check Bluestone Lane app permissions. If any of these permissions required to use your device's features are disenabled, Bluestone Lane might not work.
5. Uninstall and reinstall Bluestone Lane. If nothing else has worked, completely uninstall Bluestone Lane then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bluestone Lane not working

2. Fix Bluestone Lane Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bluestone Lane be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bluestone Lane not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bluestone Lane may not be able to connect to the Internet when running in the background.