Contact Mockation Customer Service

Why should I report an Issue with Mockation?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of blackkara to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Some Android apps turn on location when they feel like it, not much point in having buttons that don't work!Mock location app, excellent, requires developer mode, tho is easy to activate as follows, To use mock location you need to have developer mode enabled if you have an Android it is very easy you just go into (about phone) in settings then click (software information) then click (build number) 5 times then at the bottom of your settings developer options will be thereApp hasn't been updated since 2016 so it no longer works on new phones running Android 11 onwards.

2. I followed institutions to turn location service on, and tried with it off to no availWorked great on most of my phone's, but now keeps crashing on my note 20.TO AVOID GPS CORRECT YOUR POSITION, FIRST TURN OFF GPS ON PHONE, THEN START MOCKATION WITH DESIRED LOCATION.

3. I set my location in Mockation then I checked Google's 'map', 1st it went to my mock location, then it zoomed over to my chosen test location! mmk.

4. I guess to check it's working you check on Google's 'Map' app, so you have to allow location permission on that as well as Mockation.

5. much be better if it will show a zoomed in picture of the last location u usedCrashes everytime I start location mocking on my S20.

6. I thought the idea was to give a mock location 🙄 so my fault or the apps?.

7. It just crashesannoying thing is that it is always zoomed out when you open the app.

8. Unsure how it's supposed to work.

1. Fix Mockation Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mockation: Restarting the app will resolve most errors.
2. Update the Mockation App. Here is how:
   1. On Android goto PlayStore » Search for "Mockation" » Open Mockation » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mockation » click "UPDATE".
3. Clear Mockation app cache: Clearing cached data will force your app to retrieve the latest data directly from Mockation servers.
   1. On Android, goto Settings » Apps » Select "Mockation" » click Storage » click "Clear Cache".
4. Check Mockation app permissions. If any of these permissions required to use your device's features are disenabled, Mockation might not work.
5. Uninstall and reinstall Mockation. If nothing else has worked, completely uninstall Mockation then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mockation not working

2. Fix Mockation Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mockation be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mockation not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mockation may not be able to connect to the Internet when running in the background.