Published by BitKeep Inc on Dec 26, 2024

contact Bitget Wallet: Crypto, Bitcoin Chat with our AI-based Bitget Wallet Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Bitget Wallet?



characters left:

Why chat with our AI Bitget Wallet Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Bitget Wallet.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact Bitget Wallet: Crypto, Bitcoin image 1   contact Bitget Wallet: Crypto, Bitcoin image 2


What users are saying

1. This ensures the users that they are visiting the right dapp.Worst crypto wallet ever used!!! I have Elrond tokens in my bitkeep wallet when I checked after a long time, zero tokens were appearing in balance and quantity.

2. security not so great on here.Please add a swipe option, so that we can easily connect between previous and next wallets...it will very helpful for multi wallet users.... For example: If I want to go from 49th wallet to 50th wallet, I have to come from the very first wallet again, which is very annoying.

3. Other than that, great wallet, and one that rivals all the rest.Hi one small request, why don't you provide an option to see the url of the address in the dapp browser.

4. Thou the funds have reappeared, I don't feel safe using it.The wallet was great,then after this latest update, the dapps don't load any more, keeps giving a white screen with nothing, the whole wallet is just full of bugs.

5. The developers must be by the best brains in Blockchain.good wallet used for 2 days but lots of hackers and fake airdrops beware! recieving constant notifications of fake airdrops to wallet from coins not listed or existing.

6. Bitkeep wallet is better than all other wallets i tried so far.

7. Ok so I moved funds from an exchange to my bitkeep wallet.

8. But I want an option that allows me to go to previous and next wallet very easily and quickly.

9. Bitkeep's got to be the most advanced crypto wallet.

10. Trust wallet will have to miss me for a while.Lots of bad reviews from people who are mostly making small mistakes.

11. I like mostly the option to create cloud wallet.

Steps to Troubleshoot & Fix Bitget Wallet Issues

1. Fix Bitget Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bitget Wallet: Restarting the app will resolve most errors.
  2. Update the Bitget Wallet App. Here is how:
    1. On Android goto PlayStore » Search for "Bitget Wallet" » Open Bitget Wallet: Crypto, Bitcoin » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bitget Wallet » click "UPDATE".
  3. Clear Bitget Wallet: Crypto, Bitcoin app cache: Clearing cached data will force your app to retrieve the latest data directly from Bitget Wallet servers.
    1. On Android, goto Settings » Apps » Select "Bitget Wallet: Crypto, Bitcoin" » click Storage » click "Clear Cache".
  4. Check Bitget Wallet app permissions. If any of these permissions required to use your device's features are disenabled, Bitget Wallet might not work.
  5. Uninstall and reinstall Bitget Wallet. If nothing else has worked, completely uninstall Bitget Wallet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bitget Wallet not working


2. Fix Bitget Wallet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bitget Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bitget Wallet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bitget Wallet may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by Mercy

My account has been corrupted by a scammer and doesn't feel safe anymore

— 2 years ago by shahzadarif

I forgot mine key plz help me

— 2 years ago by Aishat Danladi

I lost 28USDT just know I don't know how it happen

— 2 years ago by OGO CHUKWUEMEKA

Good evening. Please my usdt (102) disappeared from my bitkeep wallet and it's not in the log too.

— 3 years ago by Maria wilma beneras

i lost 2218.4368 usdt yesterday i have screen shot of the scammer wallet address please help to Refund my money🥲

— 3 years ago by Salvador Ramos Madora

I’m an user of the platform and I want to know why all my USDT just disappeared without any reason.