Contact Beurer MyIPL Customer Service

Why should I report an Issue with Beurer MyIPL?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Beurer GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You receive an energy level recommendation for the application and can automatically create a personalised treatment plan through the precise coordination of personal hair and skin characteristics (hair removal regions).

2. With the new IPL app, we help users to create personalised treatment plans for permanent hair removal.

3. Effective, quick and convenient – these are the features of the Beurer IPL hair removal devices.

4. It is easy to organise your treatment appointments throughout the entire application period.

5. The app accompanies you before, during and after the application.

6. The app also includes a calendar view, a helpful reminder function, and provides safety notes for correct usage of the IPL device – for safe professional use at home. 2. 4.

1. All in all, it's a very bad app for such a great product!What is the point of this app if it does not notify you when you should take the next treatment? I have all my notifications on and my calendar set but it failed two times in a row to let me know that it is time for the next one.I need help to use beurer velvet skin pro, i bought this device last week and charged 2 hours before first season but after using it 10 minutes device became OFF, when i press ON button device become ON but for some seconds, after that it become OFF again.

2. Please help me to resolve this issue.This app cannot use as tracker for schedule the treatment day.

3. Notifications don't work, I wrote to the support, but they never reply with the solution.

4. No backup/restore, which is bad as you will loose your entries in case you switch the phones.

5. Adding threathment works only for the current date.

6. Also, deleting or updating the threatmensts is not possible.

1. Fix Beurer MyIPL Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Beurer MyIPL: Restarting the app will resolve most errors.
2. Update the Beurer MyIPL App. Here is how:
   1. On Android goto PlayStore » Search for "Beurer MyIPL" » Open Beurer MyIPL » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Beurer MyIPL » click "UPDATE".
3. Clear Beurer MyIPL app cache: Clearing cached data will force your app to retrieve the latest data directly from Beurer MyIPL servers.
   1. On Android, goto Settings » Apps » Select "Beurer MyIPL" » click Storage » click "Clear Cache".
4. Check Beurer MyIPL app permissions. If any of these permissions required to use your device's features are disenabled, Beurer MyIPL might not work.
5. Uninstall and reinstall Beurer MyIPL. If nothing else has worked, completely uninstall Beurer MyIPL then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Beurer MyIPL not working

2. Fix Beurer MyIPL Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Beurer MyIPL be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Beurer MyIPL not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Beurer MyIPL may not be able to connect to the Internet when running in the background.