Contact WSB Traffic Customer Service

Why should I report an Issue with WSB Traffic?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Cox Media Group Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can decide to take an alternate route, work from home, or call ahead to alert your boss or family of a late arrival! * WSB 24-Hour Traffic Center will deliver geo-targeted Push Notifications about major traffic delays and problems in your choice of the 20 counties in the Atlanta Metro. * Review the Map before you depart and easily see Incidents, delays and wrecks on your route, with text descriptions, and the WSB Traffic Reporters' audio reports.

2. Navigate Atlanta traffic with the experienced and dependable WSB Traffic - reporters in the air, on the ground, and in the Traffic Center, with cameras and Traffic Troopers everywhere…depend on it. * ACCURATE, REAL-TIME 24/7 TRAFFIC REPORTING from WSB Radio (95. 5 WSB) flying over Atlanta's major routes in the WSB Skycopter. * HANDS-FREE, AUDIO TRAFFIC ALERTS signal when traffic goes from Atlanta's normal rough commute to impossible providing alternate options when available.

3. Or schedule notifications to alert you at your chosen time if there are any incidents on your route. Know Before You Go! * Call the WSB 24-hour Traffic Center directly in Midtown Atlanta, where your eyewitness reports are the dependable crowd-sourcing that’s reviewed and confirmed via WSB's expansive, exclusive access to the GDOT's hundreds of traffic cameras.

1. Only works with iPhoneBefore the Android update a month or so ago, I would get real time traffic updates and ever since then, I don't receive any update at all.Literally just spams your phone with notifications.

2. No way to shut off except to close the app!! Meh! Uninstalling!!Uninstalled because it requires not only my location, but also mandates that I receive audio alerts!! If I'm sleeping & don't have to get up until 9AM, I don't care about what's going on at 2AM.

3. It does not recognize correct address locations for some addresses.How long does it take to update the app? The app isn't working like it used to or like it should.

4. Can't handle trying to master a new guidance app that doesn't work as well as prior app.Right out the gate the GUI is too busy! Can't simply save routes.

5. I will be back using Waze which no issue finding my work and home address.Loved it when it first came out.

6. I get traffic alerts long after I'm home and into the night...I installed this app today but not working on my Samsung Note 8.

7. The promise of this app is too free your hands and have the audio alerts for your route come over your car Bluetooth.

8. Yet I must agree to this intrusiveness to use the app? Please tell me I'm mistaken.You can't delete or change Saved Routes.

9. Never could get ANY audio alert to work.

10. When I want to see details of a traffic or road problem it won't open the description.

11. FIX IT if you want people to use it.Desperately needs a feature to only alert during certain hours.

1. Fix WSB Traffic Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WSB Traffic: Restarting the app will resolve most errors.
2. Update the WSB Traffic App. Here is how:
   1. On Android goto PlayStore » Search for "WSB Traffic" » Open WSB Traffic » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WSB Traffic » click "UPDATE".
3. Clear WSB Traffic app cache: Clearing cached data will force your app to retrieve the latest data directly from WSB Traffic servers.
   1. On Android, goto Settings » Apps » Select "WSB Traffic" » click Storage » click "Clear Cache".
4. Check WSB Traffic app permissions. If any of these permissions required to use your device's features are disenabled, WSB Traffic might not work.
5. Uninstall and reinstall WSB Traffic. If nothing else has worked, completely uninstall WSB Traffic then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WSB Traffic not working

2. Fix WSB Traffic Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WSB Traffic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WSB Traffic not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WSB Traffic may not be able to connect to the Internet when running in the background.