Contact Frotels Customer Service

Why should I report an Issue with Frotels - Book Hotels By Hours?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Frotels to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. After i called in frotel customer care they said we are trying to contact with hotel but after they said we will arrange you in other hotel after they said sorry sir we can't provide you rooms and money will refund, after money will not credited in 7 days.

2. @Frotels admin, Are you guys still operational at all?Very bad service, i booked hotel in delhi for 2 hours, when I reached at hotel they said we have no tie up with frotel.

3. I was travelling to Kota for exams and needed hotel for only few hours to have shower and keep my luggage.

4. book with frotels for best budget hotels 😁App doesn't work properly..very bad experience.please fix app first..Unable to give 0.

5. I called to customer care they delaying in refund and after 23 days they refund my money.

6. Hotel was good too.best booking app for short stay n as well as for total per night stay .

7. I could book through Frotels only for few hours and paid only 580/- Rs for it.

8. I almost save 70% money, I would have otherwise spent on the full day booking.

9. Payment gateway doesn't work at all.

10. It doesn't work on the website as well.

11. Hence giving 1(the least).

1. Fix Frotels Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Frotels: Restarting the app will resolve most errors.
2. Update the Frotels App. Here is how:
   1. On Android goto PlayStore » Search for "Frotels" » Open Frotels - Book Hotels By Hours » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Frotels » click "UPDATE".
3. Clear Frotels - Book Hotels By Hours app cache: Clearing cached data will force your app to retrieve the latest data directly from Frotels servers.
   1. On Android, goto Settings » Apps » Select "Frotels - Book Hotels By Hours" » click Storage » click "Clear Cache".
4. Check Frotels app permissions. If any of these permissions required to use your device's features are disenabled, Frotels might not work.
5. Uninstall and reinstall Frotels. If nothing else has worked, completely uninstall Frotels then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Frotels not working

2. Fix Frotels Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Frotels be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Frotels not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Frotels may not be able to connect to the Internet when running in the background.