Contact AT&T Collaborate Customer Service

Why should I report an Issue with AT&T Collaborate?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AT&T Services, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Wonderful concept, terrible follow through, and they dont even offer an alternative to access voicemails for when they cant afford to make a simple app work accordingly.This is the worst app ever! It takes forever to download the voicemails if you get lucky! the majority of the time shows you a message saying that you don't have new voicemail or that the voicemail is not set up.

2. This app affect my business by not being able to get the voicemails and calls don't even go thru I've lost many contracts thank you this app that you need to have in order to listen to your voicemail at&t was waaaay better without it.So bad, it's like using an app from 2010.

3. We spend over $500 a month for cell service and cannot receive voicemails.I use this app so that I am able to work during the pandemic.

4. AT&T should be embarrased!This voicemail app is terrible!!!!! Instead of getting notifications in your drop-down bar, they send you a text.

5. It has been worse than any voicemail app on any phone on the multiple carriers I had since my first cell phone in 1988.

6. Can't hear the message as I like to have it on speaker, you have to pick that option every time, more buttons to push and it takes to long to delete and get to the next message.

7. Difficult to listen to voicemail, when I listen to music after closing the app the sound only comes out of the small ear speaker.

8. I'm forced to use it because I have a business account.HORRIBLE!!!!! doesn't work most of the time.

9. I can't fix my greeting and failing the old voice mail doesn't work either.

10. Unanswered calls are now told that I have not set up my voicemail, yet it was fine before and on my end I've done everything in the app and phone to ensure that I have.

11. We also have complaints from customers regarding how long it takes to go from our office phones to our cell phones leading to many of the customers disconnecting their calls prior to even ringing once on our end.

1. Fix AT&T Collaborate Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AT&T Collaborate: Restarting the app will resolve most errors.
2. Update the AT&T Collaborate App. Here is how:
   1. On Android goto PlayStore » Search for "AT&T Collaborate" » Open AT&T Collaborate » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AT&T Collaborate » click "UPDATE".
3. Clear AT&T Collaborate app cache: Clearing cached data will force your app to retrieve the latest data directly from AT&T Collaborate servers.
   1. On Android, goto Settings » Apps » Select "AT&T Collaborate" » click Storage » click "Clear Cache".
4. Check AT&T Collaborate app permissions. If any of these permissions required to use your device's features are disenabled, AT&T Collaborate might not work.
5. Uninstall and reinstall AT&T Collaborate. If nothing else has worked, completely uninstall AT&T Collaborate then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AT&T Collaborate not working

2. Fix AT&T Collaborate Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AT&T Collaborate be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AT&T Collaborate not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AT&T Collaborate may not be able to connect to the Internet when running in the background.