Published by Asset Panda on Nov 15, 2024

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Why should I report an Issue with Asset Panda?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Asset Panda to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Asset Panda

1. Asset Panda includes: unlimited users, custom workflow, custom notification, electronic signature and reporting; role-based security; mobile check-in/out; open API; straight-line depreciation and asset appreciation calculation; social media integration and much more.

2. Asset Panda delivers an easy, extremely powerful and completely customizable way to manage assets throughout their entire lifecycle, saving the world’s biggest brands measurable time and money.

3. Why purchase costly scanners when you can use your smart phone or tablet with our free asset tracking app to track your assets.

4. People all over the world use Asset Panda to replace spreadsheets for asset tracking.

5. Go to our website and start a FREE 14-day trial account to unleash the power of the Panda.

6. Many organizations don’t know what fixed assets they own, what shape those assets are in, or where they’re located.

7. Asset Panda solves that problem quickly and easily, and gives organizations control over their assets with its integrated asset management system that combines the use of apps, the cloud and scanning using mobile devices that employees already have with them.

Asset Panda Customer Insights

1. While using the group scan, a barcode was read incorrectly, and i went to remove it from the list, but instead of simply removing it from the checkout, IT DELETED THE ASSET FROM THE SYSTEM ENTIRELY!! WHY CANT I SIMPLY CORRECT A MIS-SCANNED OR MIS-TYPED ENTRY?? Also, the forced requirement to change your password all the time is not a welcome feature.UI is terrible, I get no notifications when finished with group changes, got the same report emailed to me 4 times because I wasn't sure I finished.

2. Should dump up this asap if installed by mistake.Worked great until the latest update and now I can't get it to do anything but give me the "error, please upgrade message then hit the upgrade button which sends me back here where I can't download since it's already on the latest version....Fields contain input and error message comes up that field is blank.

3. STELLAR EFFORT GUYS! 1👎What a hopeless app from a user's perspective! It does not show conflicts, hard to save progress, bad UI, makes you re-do all of your work, what a joke of an app!The most useless and shittiest app of all time.

4. Continued server error messages, loading times and logging out issues.Love the app! However right now I'm getting an update error now, were as a couple days ago I wasn't.

5. I can't save added devices as required fields don't respond to typing.This app is by far the worst part of conducting our annual inventory.

6. Time in minutes check box does not confirm when tick box is pressed.

7. Bugs and glitches in the app interface doubles our workload and time.

8. Hitting a dead end, I try everything on the screen..result...NADA. SO, deleted this one too.

9. However it is fully functional and only has a few real bugs.Attempt no6 to get an asset tracker.

10. I'm FORCED to use this at work because the desktop version is for management.

11. Doesn't get the attention the web interface does.

Steps to Troubleshoot & Fix Asset Panda Issues

1. Fix Asset Panda Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Asset Panda: Restarting the app will resolve most errors.
  2. Update the Asset Panda App. Here is how:
    1. On Android goto PlayStore » Search for "Asset Panda" » Open Asset Panda » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Asset Panda » click "UPDATE".
  3. Clear Asset Panda app cache: Clearing cached data will force your app to retrieve the latest data directly from Asset Panda servers.
    1. On Android, goto Settings » Apps » Select "Asset Panda" » click Storage » click "Clear Cache".
  4. Check Asset Panda app permissions. If any of these permissions required to use your device's features are disenabled, Asset Panda might not work.
  5. Uninstall and reinstall Asset Panda. If nothing else has worked, completely uninstall Asset Panda then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Asset Panda not working


2. Fix Asset Panda Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Asset Panda be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Asset Panda not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Asset Panda may not be able to connect to the Internet when running in the background.

Reported Issues