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Why should I report an Issue with Pro Guide Mobile Legends?
AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of namil app to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Pro Guide Customer Insights
Steps to Troubleshoot & Fix Pro Guide Issues
1. Fix Pro Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart Pro Guide: Restarting the app will resolve most errors.
Update the Pro Guide App. Here is how:
On Android goto PlayStore » Search for "Pro Guide" » Open Pro Guide Mobile Legends » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for Pro Guide » click "UPDATE".
Clear Pro Guide Mobile Legends app cache: Clearing cached data will force your app to retrieve the latest data directly from Pro Guide servers.
On Android, goto Settings » Apps » Select "Pro Guide Mobile Legends" » click Storage » click "Clear Cache".
Check Pro Guide app permissions. If any of these permissions required to use your device's features are disenabled, Pro Guide might not work.
Uninstall and reinstall Pro Guide. If nothing else has worked, completely uninstall Pro Guide then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing Pro Guide not working
2. Fix Pro Guide Server issues & Internet Connection
Check network connection: An unstable Internet will make Pro Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to Pro Guide not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, Pro Guide may not be able to connect to the Internet when running in the background.