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- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Tulones Customer Insights
1. Had one order where I didn't receive two items probably one hundred dollars worth of my order.
2. After calling them same day the guy just asks me what the order number was and then what items and said they would ship them out.
3. Dope clothing but not so good customer service.
Steps to Troubleshoot & Fix Tulones Issues
1. Fix Tulones Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Tulones: Restarting the app will resolve most errors.
- Update the Tulones App. Here is how:
- On Android goto PlayStore » Search for "Tulones" » Open Tulones » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Tulones » click "UPDATE".
- Clear Tulones app cache: Clearing cached data will force your app to retrieve the latest data directly from Tulones servers.
- On Android, goto Settings » Apps » Select "Tulones" » click Storage » click "Clear Cache".
- Check Tulones app permissions. If any of these permissions required to use your device's features are disenabled, Tulones might not work.
- Uninstall and reinstall Tulones. If nothing else has worked, completely uninstall Tulones then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Tulones not working
2. Fix Tulones Server issues & Internet Connection
- Check network connection: An unstable Internet will make Tulones be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Tulones not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Tulones may not be able to connect to the Internet when running in the background.
Reported Issues
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I have 2 orders that was placed before Christmas & was hoping I get it by Christmas because it was some of my kids Christmas! I put the wrong email in & im not able to teach the orders ! Actually, it’s 2 orders instead of 1st The money for bothering orders has been taking off my card . I’ve ordered from you before & didn’t have a problem.
— by Shelitha Jones 2 years ago -
I had an order and in my email it says it been deliver red but I didn’t receive it
— by Keosha Anderson 3 years ago -
Hello, I ordered a pair of jeans, they were to small, I guess they run small, I need to return those to get a larger size. How can I do that?
— by Fiona jalik Roberts 3 years ago -
I accidentally ordered the wrong size I need a size 32” instead of the 28” I ordered.
— by rance miner 3 years ago -
On order #109758 I’m missing a shirt (white and black routing t-shirt large !.... I order all the time and this has never happened. Hopefully it’s resolved soon
— by Curtis Jackson 3 years ago -
I put in a order tonight but I put in the wrong email address so I didn’t get my confirmation number this my email - backside6@redacted
— by Malik 3 years ago -
When I put my card information in it said accepted and when I wen to confirm it says it was canceled. Orde #88091
— by Thomas Westmoreland 3 years ago -
Hey I ordered yesterday Kelli Morgan some blue cargos small and a yellow trucker hat and I never got a confirmation email as I usually do. The only thing is you took the money out of my account. 100 plus shipping. Where is my shipping and confirmation email. I live in Atlanta and always have shipping by now.
— by Kelli 3 years ago -
My order was canceled and the money was taken off my card
— by Destonne Lawrence 3 years ago -
I did an order on March 16th but I never received an email about my order being cancelled nor did I receive a refund
— by Ashley 3 years ago -
I ordered something and I didn’t receive a tracking number or email. I’m still waiting on my order
— by Deshawn. 3 years ago -
Good morning, my card was recently stolen. Items were purchased from this website. I have an approval number 039114. Can I please have information about those purchase
— by Brooke B Davis 3 years ago -
I ordered from y’all on the 9th and never received anything in my email. It’s for valentine’s day and the money is still in my account and i don’t want to order again for two transactions to be taken out. Can you please tell me what’s going on.
— by Tamara Truett 3 years ago -
Haven’t received order made on the 1/16/2021.please advise
— by Bryce Williams 3 years ago -
I ordered a hoodie from you guys that went by the description money bag hoodie but when I received the hoodie it was the same color & size but a totally different hoodie/design from what I purchased they sent a tulones christmas hoodie that I don’t want and that I didn’t purchase.
— by Jeremiah 3 years ago -
I’m awaiting on my refund back to my account. The order was cancel on your behalf. I haven’t received anything not even a email. I been trying to get in contact with someone from this company. But I will be in your city this week and I need answer and my money!!!!!
— by Kesia watson 3 years ago -
Why haven’t Yal delivered my clothing yet ? Yal are ruining my New Year’s Eve already
— by Jalen Palmore 3 years ago
