Contact Richmond Observer Customer Service

Why should I report an Issue with Richmond Observer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Richmond Observer LLP to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Richmond Observer is the premier local digital news authority for Richmond County, North Carolina and the surrounding area.

1. Fix Richmond Observer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Richmond Observer: Restarting the app will resolve most errors.
2. Update the Richmond Observer App. Here is how:
   1. On Android goto PlayStore » Search for "Richmond Observer" » Open Richmond Observer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Richmond Observer » click "UPDATE".
3. Clear Richmond Observer app cache: Clearing cached data will force your app to retrieve the latest data directly from Richmond Observer servers.
   1. On Android, goto Settings » Apps » Select "Richmond Observer" » click Storage » click "Clear Cache".
4. Check Richmond Observer app permissions. If any of these permissions required to use your device's features are disenabled, Richmond Observer might not work.
5. Uninstall and reinstall Richmond Observer. If nothing else has worked, completely uninstall Richmond Observer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Richmond Observer not working

2. Fix Richmond Observer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Richmond Observer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Richmond Observer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Richmond Observer may not be able to connect to the Internet when running in the background.