Contact CBS 6 News Richmond WTVR Customer Service

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1. Uninstalling app.Frustrating now that it crashes every time I click on a notification! My news channel of my choice but, I will have to turn off notifications and turn to another news app.Still crashes since the android Pie update.

2. I can get my news from NBC12 in the meantime.For the last couple of months I haven't been able to click on a news story and it stay open on the app without the app having to close.

3. Every time I click on a news article to read, the app crashes.Love the app...news is always clear and informative and the traffic and weather reports are always inclusive.

4. mainly it locks, and shuts down when trying to open news stories.

5. I understand those ads help pay for app development, but the amount of ads I have to scroll through to read the news is appaling.

6. I've gone in through my phone settings and turned the notifications for this app off multiple times and somehow the notifications keep getting turned back on.

7. That was reason I uninstalled it the last time.App was easy to open.

8. I've uninstalled the app then restarted my phone, reinstalled the app and then restarted my phone with no change.

9. However, recently it's started giving me push notifications.

10. I don't know what's going on but unfortunately I have no alternative so I'm uninstalling the app since I'm not able to use it without an issue.Too many Ads.

11. Now if Albert comes on app and you go to open it it says app has stopped.

1. Fix CBS 6 News Richmond WTVR Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CBS 6 News Richmond WTVR: Restarting the app will resolve most errors.
2. Update the CBS 6 News Richmond WTVR App. Here is how:
   1. On Android goto PlayStore » Search for "CBS 6 News Richmond WTVR" » Open CBS 6 News Richmond WTVR » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CBS 6 News Richmond WTVR » click "UPDATE".
3. Clear CBS 6 News Richmond WTVR app cache: Clearing cached data will force your app to retrieve the latest data directly from CBS 6 News Richmond WTVR servers.
   1. On Android, goto Settings » Apps » Select "CBS 6 News Richmond WTVR" » click Storage » click "Clear Cache".
4. Check CBS 6 News Richmond WTVR app permissions. If any of these permissions required to use your device's features are disenabled, CBS 6 News Richmond WTVR might not work.
5. Uninstall and reinstall CBS 6 News Richmond WTVR. If nothing else has worked, completely uninstall CBS 6 News Richmond WTVR then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CBS 6 News Richmond WTVR not working

2. Fix CBS 6 News Richmond WTVR Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CBS 6 News Richmond WTVR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CBS 6 News Richmond WTVR not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CBS 6 News Richmond WTVR may not be able to connect to the Internet when running in the background.