Published by Digital Edition Technology

Report an issue with Packaging Gazette.
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Why should I report an Issue with Packaging Gazette?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Digital Edition Technology to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Packaging Gazette Customer Insights

1. Every time I try to view a downloaded magazine, the app closes.

Steps to Troubleshoot & Fix Packaging Gazette Issues

1. Fix Packaging Gazette Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Packaging Gazette: Restarting the app will resolve most errors.
  2. Update the Packaging Gazette App. Here is how:
    1. On Android goto PlayStore » Search for "Packaging Gazette" » Open Packaging Gazette » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Packaging Gazette » click "UPDATE".
  3. Clear Packaging Gazette app cache: Clearing cached data will force your app to retrieve the latest data directly from Packaging Gazette servers.
    1. On Android, goto Settings » Apps » Select "Packaging Gazette" » click Storage » click "Clear Cache".
  4. Check Packaging Gazette app permissions. If any of these permissions required to use your device's features are disenabled, Packaging Gazette might not work.
  5. Uninstall and reinstall Packaging Gazette. If nothing else has worked, completely uninstall Packaging Gazette then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Packaging Gazette not working


2. Fix Packaging Gazette Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Packaging Gazette be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Packaging Gazette not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Packaging Gazette may not be able to connect to the Internet when running in the background.

Reported Issues