Contact Radio Hong Kong Customer Service

Why should I report an Issue with Radio Hong Kong?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Radio Nation - FM AM Online Music to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Please fix this bug.getting many full screen ads which are intrusive, don't mind banner ads, resent full screen ads, remove full screen ads for higher ratingthe radio station are loud and clear I am very satisfied.good.but ads banner is too big.

2. Very annoying.Station D100 breaks constantly, other stations ok.

3. This was a great app before the latest update to v8.5.5. Now it frequently stops playing automatically.

1. Fix Radio Hong Kong Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Radio Hong Kong: Restarting the app will resolve most errors.
2. Update the Radio Hong Kong App. Here is how:
   1. On Android goto PlayStore » Search for "Radio Hong Kong" » Open Radio Hong Kong » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Radio Hong Kong » click "UPDATE".
3. Clear Radio Hong Kong app cache: Clearing cached data will force your app to retrieve the latest data directly from Radio Hong Kong servers.
   1. On Android, goto Settings » Apps » Select "Radio Hong Kong" » click Storage » click "Clear Cache".
4. Check Radio Hong Kong app permissions. If any of these permissions required to use your device's features are disenabled, Radio Hong Kong might not work.
5. Uninstall and reinstall Radio Hong Kong. If nothing else has worked, completely uninstall Radio Hong Kong then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Radio Hong Kong not working

2. Fix Radio Hong Kong Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Radio Hong Kong be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Radio Hong Kong not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Radio Hong Kong may not be able to connect to the Internet when running in the background.