Contact Radio Hong Kong Customer Service

Why should I report an Issue with Radio Hong Kong?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AppMind - Radio FM, Radio Online, Music and News to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. turned on itself suddenly !! new version better performance, not as before easily stop itself。 Sent email today regarding the problems I found.This is great as a part of my learning and maintaining my cantonese chinese ability.Have many radio stations, it's good.love the alarm feature especially.

2. So good got so many new song and old popular chinese mandarin and Cantonese song.Excellent! easy to use, connection is stable, various fabulous radio programs!Easy to use, and a good way to practice my Cantonese listening.

3. although, compared to other hk radio apps i wonder why the steaming quality is so poor? it sounds full of compression artifacts.

4. would be better if there are different bitrates to choose between.I love the app, tons of choices of music talk shows, I miss China and Honk Kong.

5. brings me back there, THANK YOU!Well this app i can receive from hong kong radio channels.

6. I'm enjoying using the app so far!sound is nice, easy to operate.

7. Not sure what happened to this App.

8. version ? the app.

1. Fix Radio Hong Kong Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Radio Hong Kong: Restarting the app will resolve most errors.
2. Update the Radio Hong Kong App. Here is how:
   1. On Android goto PlayStore » Search for "Radio Hong Kong" » Open Radio Hong Kong » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Radio Hong Kong » click "UPDATE".
3. Clear Radio Hong Kong app cache: Clearing cached data will force your app to retrieve the latest data directly from Radio Hong Kong servers.
   1. On Android, goto Settings » Apps » Select "Radio Hong Kong" » click Storage » click "Clear Cache".
4. Check Radio Hong Kong app permissions. If any of these permissions required to use your device's features are disenabled, Radio Hong Kong might not work.
5. Uninstall and reinstall Radio Hong Kong. If nothing else has worked, completely uninstall Radio Hong Kong then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Radio Hong Kong not working

2. Fix Radio Hong Kong Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Radio Hong Kong be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Radio Hong Kong not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Radio Hong Kong may not be able to connect to the Internet when running in the background.