Published by Alison Courses

Report an issue with Alison Courses.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Alison Courses?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Alison Courses to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Alison Courses Customer Insights

1. I haven't figured out how to delete the courses I started but decided not to complete so it shows that I have started several but never finished them and that kinda gets in the way of what should be on there but I personally can look past that to gain the knowledge of what this app has to offer overall awesome idea keep it comingI love all the courses I can do on Alison and it's so great that we can get introductory courses for free.

2. It was so useful up until today.I love the idea that Alison courses provides free online courses, however what's the point if ads keep popping every 2 seconds literally.

3. I like the idea of free courses especially if you are someone who has been out of school for a while and wants to explore different subjects or wants to refine some skills for the workplace but this app needs to be improved if not removed and replaced with a new app.Disappointing! App is good overall with the content offered.

4. I want to get courses knocked out of the way while at work.I love Alison, but this app is horrible.

5. If I want to view a video of a certain course, it would always lead me to the message, "Due to privacy settings, this video cannot be played here." I tried to work it out, but no luck at all.

6. Thanks.The website is great and the courses they offer are amazing however the phone application itself is limited in every way possible.

7. And they cover up necessary page content! And the navigation on the courses is terrible.

8. It's terrible.I love Alison courses.

9. While I do understand ads are important for money, isn't it stupid to annoy users with an ad every few seconds, especially because your app is used by people who want to learn something?? I hope you read the other reviews too and fix this, if you want the app to be used, ofcourse.

10. Should have a bottom bar with short cuts to 'courses', 'shop', etc.

11. It doesn't track your progress at all, and it doesn't register your course and "complete" even after you've passed the assessment.

Steps to Troubleshoot & Fix Alison Courses Issues

1. Fix Alison Courses Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Alison Courses: Restarting the app will resolve most errors.
  2. Update the Alison Courses App. Here is how:
    1. On Android goto PlayStore » Search for "Alison Courses" » Open Alison Courses » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Alison Courses » click "UPDATE".
  3. Clear Alison Courses app cache: Clearing cached data will force your app to retrieve the latest data directly from Alison Courses servers.
    1. On Android, goto Settings » Apps » Select "Alison Courses" » click Storage » click "Clear Cache".
  4. Check Alison Courses app permissions. If any of these permissions required to use your device's features are disenabled, Alison Courses might not work.
  5. Uninstall and reinstall Alison Courses. If nothing else has worked, completely uninstall Alison Courses then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Alison Courses not working


2. Fix Alison Courses Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Alison Courses be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Alison Courses not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Alison Courses may not be able to connect to the Internet when running in the background.

Reported Issues