Contact Alison Customer Service

Why should I report an Issue with Alison: Online Education App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Alison Free eLearning to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It's a shame because otherwise the app is very good.I love it!! Only thing, I recommend telling students: when typing an answer in the box during your assessment test, be sure to use numeric value or you get the answer wrong even if you typed it out.

2. Slides, thus far, are technical and offer little in the way of example, especially the "how."The quizzes within courses need some work, especially "drop down" answers, which don't drop down at all and instead trigger a separate screen to select an answer via radio button.

3. Also, test questions get marked as wrong if you enter singular or plural and they happen to want the one you didn't enter, even though your answer is technically correct.UI is simplified yet there is no tutorial (trial and error).

4. But otherwise, I'm pleased with the diversity of courses offered, the course content, the variety of course lengths in the same topics, and the general layout and interface.I would give this three or least a half star.

5. The Certificates all require payment, and the amount of typos and grammatical errors throughout the courses is very high and takes away from the professional feel of the subject matter.

6. Than do a test, cause my brain would ask what we read in that article and helps me to engaging a lil more in my courses.

7. The problem is the 'previous' and 'next' buttons for the course often overlap the 'save' and 'cancel' buttons for the quiz, preventing you from actually saving your answer.

8. Loved the app, I use it more often.As an ESL tutor you are constantly on the look out for resources that will make learning easy and help your students achieve their set out English goals.

9. Course assessment and final test or exam at the palm of your hand in the comfort of your home.

10. All in all, i was able to finish the course at the end of the day.A great tool for learning.

11. Charts are very difficult to read on mobile - many charts read like you're learning how many syllables a word contains.

1. Fix Alison Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Alison: Restarting the app will resolve most errors.
2. Update the Alison App. Here is how:
   1. On Android goto PlayStore » Search for "Alison" » Open Alison: Online Education App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Alison » click "UPDATE".
3. Clear Alison: Online Education App app cache: Clearing cached data will force your app to retrieve the latest data directly from Alison servers.
   1. On Android, goto Settings » Apps » Select "Alison: Online Education App" » click Storage » click "Clear Cache".
4. Check Alison app permissions. If any of these permissions required to use your device's features are disenabled, Alison might not work.
5. Uninstall and reinstall Alison. If nothing else has worked, completely uninstall Alison then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Alison not working

2. Fix Alison Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Alison be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Alison not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Alison may not be able to connect to the Internet when running in the background.