Published by Digital AIM Media on Jan 23, 2024

Report an issue with Valley Morning Star.
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Why should I report an Issue with Valley Morning Star?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Digital AIM Media to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Valley Morning Star

1. The Valley Morning Star's 2-in-1 App provides news & information updates 24/7 powered by MyRGV. com AND the daily e-edition The Valley Morning Star!

2. Our App is free to download, and our award-winning Valley Morning Star e-edition is available to read page by page!

3. The Valley Morning Star: A must-have for readers that want the most trusted source of news in the RGV!

4. Get easy access to breaking news, weather, traffic, as well as premium content, including local features and more.

5. Access both our replica e-edition and our website content in 1 app! Hands free!

6. Take the Valley Morning Star app while you're on the go!

7. If you’re driving, or just can’t sit down and read, the e-Edition will read any article out loud to you.

8. View past editions if you happen to miss a day or search the archives for specific editions or articles from years past.

9. As always, our subscribers enjoy unlimited access to all our content!

10. Our web content is powered by MRGV. COM and RGVSPORTS. com!

11. Includes stories and features that don’t appear in print.

Valley Morning Star Customer Insights

1. Thank you!The app helps us read the local paper anywhere we are travelling!My day starts with a cup of coffee and my Valley Morning Star!! It feels good to be "in the know" knowing I have gotten the best to inform my inquiring mind!! Thank you VMS!!Excellent --User Friendly!not the best but okvery nice appGreat newsGreat app, you can view the whole newspaper here.

2. We are glad to have The Valley Morning Star to refer to for news of the pandemic In The Valley and to keep informed of the weather news in case of windstorms.

3. Thank you.This app is perfect ,especially during this time if Corona virus.

4. Also, it is easy to navigate the app.

Steps to Troubleshoot & Fix Valley Morning Star Issues

1. Fix Valley Morning Star Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Valley Morning Star: Restarting the app will resolve most errors.
  2. Update the Valley Morning Star App. Here is how:
    1. On Android goto PlayStore » Search for "Valley Morning Star" » Open Valley Morning Star » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Valley Morning Star » click "UPDATE".
  3. Clear Valley Morning Star app cache: Clearing cached data will force your app to retrieve the latest data directly from Valley Morning Star servers.
    1. On Android, goto Settings » Apps » Select "Valley Morning Star" » click Storage » click "Clear Cache".
  4. Check Valley Morning Star app permissions. If any of these permissions required to use your device's features are disenabled, Valley Morning Star might not work.
  5. Uninstall and reinstall Valley Morning Star. If nothing else has worked, completely uninstall Valley Morning Star then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Valley Morning Star not working


2. Fix Valley Morning Star Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Valley Morning Star be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Valley Morning Star not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Valley Morning Star may not be able to connect to the Internet when running in the background.

Reported Issues