Published by AEOL Service SL on Oct 18, 2023

Report an issue with Aeol Cloud.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Aeol Cloud?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AEOL Service SL to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Aeol Cloud

1. Desde el permiso B para conducir coches y vehículos ligeros, pasando por los permisos A de moto, autobuses, camiones, ADR, todas las licencias, CAP, competencia profesional, consejero de seguridad e incluso para la recuperación de puntos.

2. Ahora puedes realizar desde casa y con cualquier dispositivo los tests para obtener tu permiso de conducción con AEOL.

3. Con esta aplicación, todos los tests que hagas a través de la plataforma en cualquier dispositivo, se sincronizarán con tu autoescuela de manera que podrás seguir tus resultados y contestaciones.

4. Contacta con tu autoescuela y que te den de alta para poder acceder a la plataforma y realizar tu formación para cualquiera de los permisos disponibles.

5. Y además disponibles en varios idiomas y constantemente actualizados.

6. Descarga esta plataforma de AEOL para poder hacer hasta el 100% de los tests desde cualquier sitio.

Aeol Cloud Customer Insights

Steps to Troubleshoot & Fix Aeol Cloud Issues

1. Fix Aeol Cloud Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Aeol Cloud: Restarting the app will resolve most errors.
  2. Update the Aeol Cloud App. Here is how:
    1. On Android goto PlayStore » Search for "Aeol Cloud" » Open Aeol Cloud » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Aeol Cloud » click "UPDATE".
  3. Clear Aeol Cloud app cache: Clearing cached data will force your app to retrieve the latest data directly from Aeol Cloud servers.
    1. On Android, goto Settings » Apps » Select "Aeol Cloud" » click Storage » click "Clear Cache".
  4. Check Aeol Cloud app permissions. If any of these permissions required to use your device's features are disenabled, Aeol Cloud might not work.
  5. Uninstall and reinstall Aeol Cloud. If nothing else has worked, completely uninstall Aeol Cloud then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Aeol Cloud not working


2. Fix Aeol Cloud Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Aeol Cloud be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Aeol Cloud not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Aeol Cloud may not be able to connect to the Internet when running in the background.

Reported Issues