Contact PEL Customer Service

Why should I report an Issue with PEL?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CHAUVIN ARNOUX to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Works perfectly with the 103! Would however be nice if you could see the historical graphs and stats as well as a average over timeExcellent app, the instrument is very advanced and packed with features, this app supports to use all features, good job.App does not connect via bluetooth and so could not be used.Brilliant App for Electric Power Engineers (that's if u have the device)Thanks a lotVery usefulV.bIn India your equipments are marketed with brand name Krykard by a company name Atandra.

2. Wasted my whole day.The app does connect via Bluetooth, and I can get real-time readings, so it's earned a couple of stars but as a serious tool it is a failure.

3. It will not download or upload configuration files and it will not start, stop or schedule a recording using a Note5.

4. You can not configure instrument ALM 20 without laptop or without this app.

5. But this one crash while trying recording.

6. Your luck may vary with other devices.

7. I am using PEL 103 only.

8. This app sucks.

9. Easier version was better.

1. Fix PEL Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PEL: Restarting the app will resolve most errors.
2. Update the PEL App. Here is how:
   1. On Android goto PlayStore » Search for "PEL" » Open PEL » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PEL » click "UPDATE".
3. Clear PEL app cache: Clearing cached data will force your app to retrieve the latest data directly from PEL servers.
   1. On Android, goto Settings » Apps » Select "PEL" » click Storage » click "Clear Cache".
4. Check PEL app permissions. If any of these permissions required to use your device's features are disenabled, PEL might not work.
5. Uninstall and reinstall PEL. If nothing else has worked, completely uninstall PEL then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PEL not working

2. Fix PEL Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PEL be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PEL not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PEL may not be able to connect to the Internet when running in the background.