Published by Dare Apps

contact Advanced EX for KIA Chat with our AI-based Advanced EX Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Advanced EX?



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Why chat with our AI Advanced EX Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Advanced EX.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. wish I would've read before purchasing.Work's well but GUI could be a bit more intuitive and more support for all Kia models like the Kia stonicDoes not work at all for KIA Picanto 1.2 MPI despite the car is listed in the app as supported one.Update the app for new android devices! add some actuation viewing like solenoids on transmission or relay circuits.DON'T BUY.

2. These are obviously modified android versions as well.Is there an update coming for 2016 k5 2.0T? I can't get transmission temperature, oil temperature and other things that work on years up to 2015 according to other people that have the torque pro and this version.

3. Won't work with current Android release.The plugin is outdated, no car models after about 2014 year.

4. However, on an Atoto S8 pro android car stereo the external PID's i add keep unloading and i have to re-select engine type and re-ad external PID's.

5. How can I contact you for help/troubleshooting?App was great, seems to be dead now...have a '21 sorento, new engine for the year and not avaliable because it's been 3 years since the apps been updated.

6. Will adjust if the app updates!Very sad that its not supported with newer android devices.

7. 17 sportage most of the added sensors are dead, the 3 that are selectable show no change in the initial startup data.

8. This actually costs more than Torque Pro where it is an addon.Works fine on samsung note 9.

9. I think the A6 was android 6 and the S8 is android 8.

10. Basically the gauges i add stop working randomly.

11. Only bought this to use on my car stero so kinda dissappointed.

Steps to Troubleshoot & Fix Advanced EX Issues

1. Fix Advanced EX Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Advanced EX: Restarting the app will resolve most errors.
  2. Update the Advanced EX App. Here is how:
    1. On Android goto PlayStore » Search for "Advanced EX" » Open Advanced EX for KIA » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Advanced EX » click "UPDATE".
  3. Clear Advanced EX for KIA app cache: Clearing cached data will force your app to retrieve the latest data directly from Advanced EX servers.
    1. On Android, goto Settings » Apps » Select "Advanced EX for KIA" » click Storage » click "Clear Cache".
  4. Check Advanced EX app permissions. If any of these permissions required to use your device's features are disenabled, Advanced EX might not work.
  5. Uninstall and reinstall Advanced EX. If nothing else has worked, completely uninstall Advanced EX then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Advanced EX not working


2. Fix Advanced EX Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Advanced EX be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Advanced EX not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Advanced EX may not be able to connect to the Internet when running in the background.

Reported Issues

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