Contact Advanced EX Customer Service

Why should I report an Issue with Advanced EX for HYUNDAI?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dare Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This is *NOT* a standalone application and will *NOT* work without Torque Pro. 1) After purchasing the plugin on Google Play, make sure that you see the plugin listed on your Android device installed applications list. 5) Make sure that you can see the plugin listed also on Torque Pro by clicking "Settings" > "Plugins"> "Installed Plugins". 7) Usually this screen will not display any entries, unless you have added any pre-defined or custom PIDs in the past. 9) If your license is validated on Google Play you should see an entry for your engine.

2. Monitor specific HYUNDAI parameters in real-time, including engine and automatic transmission advanced sensor data by adding this plugin to Torque Pro.

3. Make sure that you keep all sensors to avoid calculation errors. 1) After adding the additional sensors, go to the Realtime Information/Dashboard. 4) Select the appropriate sensor from the list.

4. As described on HYUNDAI Service Manuals, the Damper Clutch Lockup shows in real-time the actual Torque Converter lockup percentage, and as it approaches 100% the slip should be near zero.

5. Sensors marked with (*) are not available on all cars, as it depends on special engine/parts like Turbo and/or Automatic Transmission.

6. In this case, go back and repeat the installation procedure. 10) After clicking on the entry from the previous step, you should see several entries added to the Extra PIDs/Sensors list.

7. Sensors provided by Advanced EX begins with "[HADV]" and should be listed right after the time sensors in the top of the list.

8. For cars with automatic transmission, Lockup is really cool to monitor during a long road trip or even while driving in the city.

9. Advanced EX requires the latest version of Torque Pro installed in order to function.

10. Note: Some sensors will be calculated real-time based on others.

11. You may see predefined sets for other engine types, so make sure you pick the right one.

1. Don't pay for this.not updated, tested with a 2006 v6 tiburon, listed as compatible, nothing worked and the sensor options were mostly useless anywayDoesn't show oil temp despite the car having a gauge for it, when emailing codes to devs the email bounces, Google did not refund money for this either.

2. Is there any chance of adding PIDs for newer Hyundai vehicles? I've got a 2023 Elantra (CN7) and unfortunately most PIDs that might have worked for older models don't return anything.

3. The LT version might have gotten me the same gauges.It's decent library of OBD2 PIDs don't expect to read any modules other than the ECU and possibly the Transmission controller.

4. cannot find the predefined pids in manage pids section in torque pro used to work perfectly.

5. App needs to allow access to supported engines/models and say whether it will work with newer models.

6. This doesn't allow torque to talk to any modules on the CANBUS like ABS or TCSDownloaded to be able to see info on ABS and traction control sensors.

7. Thanks!ECU has fuel pressure sensor, this app has no predefined sets for Santa Fe with 2.0L Turbo on 2013 model.

8. Don't waste your moneyJust not able to get this plugin to work.

9. Expected this APP to allow manufacturer gauges for engine oil and transmission oil temperature.

10. After upgrade to Pie OS the application does not work anymore.

11. After installing and paying I found the car models listed did not include my 2017 2.4 LF.

1. Fix Advanced EX Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Advanced EX: Restarting the app will resolve most errors.
2. Update the Advanced EX App. Here is how:
   1. On Android goto PlayStore » Search for "Advanced EX" » Open Advanced EX for HYUNDAI » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Advanced EX » click "UPDATE".
3. Clear Advanced EX for HYUNDAI app cache: Clearing cached data will force your app to retrieve the latest data directly from Advanced EX servers.
   1. On Android, goto Settings » Apps » Select "Advanced EX for HYUNDAI" » click Storage » click "Clear Cache".
4. Check Advanced EX app permissions. If any of these permissions required to use your device's features are disenabled, Advanced EX might not work.
5. Uninstall and reinstall Advanced EX. If nothing else has worked, completely uninstall Advanced EX then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Advanced EX not working

2. Fix Advanced EX Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Advanced EX be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Advanced EX not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Advanced EX may not be able to connect to the Internet when running in the background.