Contact Adobe Express Customer Service

Why should I report an Issue with Adobe Express: AI Video Design?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Adobe to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Sicker update more choices the ability to choose what part of the flyer you want to add animation, maybe choice of how objects appear roll in fade ect you can do some pretty cool things on professional level.

2. I wish there was such a thing as a feedback space, to suggest improvement.1. I subscribed and payment fully processed still have access to only resizing my project and no other pro features - rip off 2.

3. I feel like creating layouts is fairly intuitive, and it's great to have the selection of stock images and design assets.

4. The fonts changed in my project, I though I'd be able after Subscribing to being able to edit my previous projects.

5. Won't be resubscribing againPros: Great app with a ton of features! There are a lot of filters, adjustment tools, stock photos and more that make it easy and fun.

6. There's just a big, unalphabetized horizontally scrolling list that I can't search (I have a LOT of fonts activated as a designer).it's pretty much my go-to app for all things made.

7. Also I don't have the option to move this app to my microSD card, like most apps do.The whole experience with Adobe Express sucks.

8. Still have the same issues.Makes the most simple things so challenging! I just don't find it very intuitive yet.

9. Why the hell can't we justify text ? There are many bugs (duplicate a line of text and the layout changes, adds space between lines).

10. Then, when I try to download it, the web site tells me "failed to fetch" and the app keeps crashing.

11. Free program that I can design my home made card game art on.

1. Fix Adobe Express Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Adobe Express: Restarting the app will resolve most errors.
2. Update the Adobe Express App. Here is how:
   1. On Android goto PlayStore » Search for "Adobe Express" » Open Adobe Express: AI Video Design » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Adobe Express » click "UPDATE".
3. Clear Adobe Express: AI Video Design app cache: Clearing cached data will force your app to retrieve the latest data directly from Adobe Express servers.
   1. On Android, goto Settings » Apps » Select "Adobe Express: AI Video Design" » click Storage » click "Clear Cache".
4. Check Adobe Express app permissions. If any of these permissions required to use your device's features are disenabled, Adobe Express might not work.
5. Uninstall and reinstall Adobe Express. If nothing else has worked, completely uninstall Adobe Express then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Adobe Express not working

2. Fix Adobe Express Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Adobe Express be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Adobe Express not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Adobe Express may not be able to connect to the Internet when running in the background.