Published by Adobe

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Why should I report an Issue with Adobe Comp?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Adobe to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Adobe Comp Customer Insights

1. Does anyone know of an app that is basically the same as this but actually works? A lot of the time the image import quality is bad, export quality is bad, fonts disappear, there are limited features, the color system is weird.This is actually an amazing quick layout and design tool for things like social media posts and template augmentation, save for two caveats: the maximum resolution is way too low, even at a mobile level; and there is no way to simply "save to device".

2. I was trying to wireframe a Web page and lost a bunch of progress because it's easy to do the undo gesture and when I try to redo I couldn't get the gesture to work.

3. Basic things don't work like undo changes (undoing random action from history).

4. If you use the undo feature after getting so many items on the screen it will start un doing the wrong items.

5. When you create something to use right there and then, there is a multi step process of saving it to a server like Dropbox or Google drive or creative cloud, then download to get it to your device.

6. A "save to device" would be very helpful.It's really important application for rapid design but amount of bugs and flows makes it hard to use.

7. The undo feature is buggy, such as not taking into account changes in shape width/height.

8. This coupled with the undo feature not resetting it back to a square can be quite frustrating.

9. Features for duplicating designs are very limited, integration with other adobe apps almost doesn't exist.

10. On the one hand I can't imagine leaving without this app, on the other it's painful to use it.This app is very simple, and has about as much utility as a small notepad and pencil.

11. The only improvement over a pencil and paper is that you can import images and apply block colours.Hi, Thank you very much for the wonderful app to make posters.

Steps to Troubleshoot & Fix Adobe Comp Issues

1. Fix Adobe Comp Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Adobe Comp: Restarting the app will resolve most errors.
  2. Update the Adobe Comp App. Here is how:
    1. On Android goto PlayStore » Search for "Adobe Comp" » Open Adobe Comp » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Adobe Comp » click "UPDATE".
  3. Clear Adobe Comp app cache: Clearing cached data will force your app to retrieve the latest data directly from Adobe Comp servers.
    1. On Android, goto Settings » Apps » Select "Adobe Comp" » click Storage » click "Clear Cache".
  4. Check Adobe Comp app permissions. If any of these permissions required to use your device's features are disenabled, Adobe Comp might not work.
  5. Uninstall and reinstall Adobe Comp. If nothing else has worked, completely uninstall Adobe Comp then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Adobe Comp not working


2. Fix Adobe Comp Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Adobe Comp be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Adobe Comp not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Adobe Comp may not be able to connect to the Internet when running in the background.

Reported Issues