Published by MediBang Inc. on Nov 5, 2024

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Why should I report an Issue with MediBang Paint - Make Art !?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MediBang Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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MediBang Paint Customer Insights

1. Ads either dont load or crash the app, file saving is not reliable and can get wiped, files get randomly deleted, app crashes trying to create backup saves, app sometimes crashes just trying to load its main menu... Yes its usable but not reliable.Love this app really easy to you and you can make quality art pieces with them you have a bunch of markers/brushes to pick from and opacity option too.

2. I think the removal of constant ads and paywalls on some brushes isn't worth the subscription, and it's nearly unusable because of the crashes and constant ads.Ive been using this app for years, I love it, its super easy for me to use, but over the years the ads and loading times have gotten worse and worse.

3. There is an auto save feature but sometimes even the auto save makes it bug out and kicks you out other than that it's a good app you should definitely get it if you want something for free that's easy to use and good.Loved it at first, when I first downloaded it, it worked great had no complaints, besides the ads they were also really strange and uncomfortable most of the time.

4. There's a huge library of great and free brushes to use (if you have an account) and good manga making capabilities as well- along with downloadable templates and stuff straight off of the app :>! The only issue I have with it is that there's a video ad that plays every time I save, and sometimes they break which won't let me 'x' out of it.

5. It would be nice if the cloud saves could be sorted alphabetically or by date.Been using this app for a while now and its just gotten worse over the years.

6. I'll have to close the app and start over 😌 Crashed after saving my shading and all the shading is goneI only use the app to access cloud drawings that I make on a laptop, so I can't testify on the mobile drawing aspect of the app.

7. Also the processing time when opening the app can take forever, sometimes I just give up waiting for it to load bc its not even worth it.The new eraser is a lifesaver The ads will cover your screen and will freeze and crash the app.

8. there is a bug that makes the app crash when zoomed in, so I have to save often because the auto backup barely has anything saved.

9. But this is an issue that makes it difficult to draw, as I lose my progress on my artwork.ads interfere with saving and exiting the app.

10. I turned auto backup off, and haven't had a single crash since.

11. The UI for the phone looks super cluttered and is laggy due to all the ads, so exporting and deleting cloud saves on a mobile device is very tedious.

Steps to Troubleshoot & Fix MediBang Paint Issues

1. Fix MediBang Paint Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MediBang Paint: Restarting the app will resolve most errors.
  2. Update the MediBang Paint App. Here is how:
    1. On Android goto PlayStore » Search for "MediBang Paint" » Open MediBang Paint - Make Art ! » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MediBang Paint » click "UPDATE".
  3. Clear MediBang Paint - Make Art ! app cache: Clearing cached data will force your app to retrieve the latest data directly from MediBang Paint servers.
    1. On Android, goto Settings » Apps » Select "MediBang Paint - Make Art !" » click Storage » click "Clear Cache".
  4. Check MediBang Paint app permissions. If any of these permissions required to use your device's features are disenabled, MediBang Paint might not work.
  5. Uninstall and reinstall MediBang Paint. If nothing else has worked, completely uninstall MediBang Paint then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MediBang Paint not working


2. Fix MediBang Paint Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MediBang Paint be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MediBang Paint not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MediBang Paint may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

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