Published by China Construction Bank (Asia) Corporation Limited on Dec 18, 2024

contact CCB (Asia) FortuneLink Chat with our AI-based CCB (Asia) FortuneLink Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with CCB (Asia) FortuneLink?



characters left:

Why chat with our AI CCB (Asia) FortuneLink Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of CCB (Asia) FortuneLink.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact CCB (Asia) FortuneLink image 1   contact CCB (Asia) FortuneLink image 2


What users are saying

1. Very unreliable on real time quote!!Only works on 1st time install.

2. In real time stock quote, Bid/Ask volume/no.

3. in queue may show 0.00(0) even if I am in queue for that price during normal trading session.

4. It takes some time for it back to normal.

5. Nothing show up.Seems to only work on first install.

6. Subsequent try will fail, i.e. after click the app, logo appeared for a while and quit.

7. This problem happens quite often.

Steps to Troubleshoot & Fix CCB (Asia) FortuneLink Issues

1. Fix CCB (Asia) FortuneLink Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CCB (Asia) FortuneLink: Restarting the app will resolve most errors.
  2. Update the CCB (Asia) FortuneLink App. Here is how:
    1. On Android goto PlayStore » Search for "CCB (Asia) FortuneLink" » Open CCB (Asia) FortuneLink » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CCB (Asia) FortuneLink » click "UPDATE".
  3. Clear CCB (Asia) FortuneLink app cache: Clearing cached data will force your app to retrieve the latest data directly from CCB (Asia) FortuneLink servers.
    1. On Android, goto Settings » Apps » Select "CCB (Asia) FortuneLink" » click Storage » click "Clear Cache".
  4. Check CCB (Asia) FortuneLink app permissions. If any of these permissions required to use your device's features are disenabled, CCB (Asia) FortuneLink might not work.
  5. Uninstall and reinstall CCB (Asia) FortuneLink. If nothing else has worked, completely uninstall CCB (Asia) FortuneLink then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CCB (Asia) FortuneLink not working


2. Fix CCB (Asia) FortuneLink Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CCB (Asia) FortuneLink be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CCB (Asia) FortuneLink not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CCB (Asia) FortuneLink may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!