Contact CCB (Asia) FortuneLink Customer Service

Why should I report an Issue with CCB (Asia) FortuneLink?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of China Construction Bank (Asia) Corporation Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Very unreliable on real time quote!!Only works on 1st time install.

2. In real time stock quote, Bid/Ask volume/no.

3. in queue may show 0.00(0) even if I am in queue for that price during normal trading session.

4. It takes some time for it back to normal.

5. Nothing show up.Seems to only work on first install.

6. Subsequent try will fail, i.e. after click the app, logo appeared for a while and quit.

7. This problem happens quite often.

1. Fix CCB (Asia) FortuneLink Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CCB (Asia) FortuneLink: Restarting the app will resolve most errors.
2. Update the CCB (Asia) FortuneLink App. Here is how:
   1. On Android goto PlayStore » Search for "CCB (Asia) FortuneLink" » Open CCB (Asia) FortuneLink » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CCB (Asia) FortuneLink » click "UPDATE".
3. Clear CCB (Asia) FortuneLink app cache: Clearing cached data will force your app to retrieve the latest data directly from CCB (Asia) FortuneLink servers.
   1. On Android, goto Settings » Apps » Select "CCB (Asia) FortuneLink" » click Storage » click "Clear Cache".
4. Check CCB (Asia) FortuneLink app permissions. If any of these permissions required to use your device's features are disenabled, CCB (Asia) FortuneLink might not work.
5. Uninstall and reinstall CCB (Asia) FortuneLink. If nothing else has worked, completely uninstall CCB (Asia) FortuneLink then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CCB (Asia) FortuneLink not working

2. Fix CCB (Asia) FortuneLink Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CCB (Asia) FortuneLink be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CCB (Asia) FortuneLink not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CCB (Asia) FortuneLink may not be able to connect to the Internet when running in the background.