Published by TopOntheFly on Nov 5, 2023

Report an issue with Surveying In the Field.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Surveying In the Field?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TopOntheFly to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Surveying In the Field

1. In StakeOut mode you can use keyboard or data from file.

2. You can work independent In the Field with any total station.

3. In Survey mode you can store the measurements and the coordinates in a file.

Surveying In the Field Customer Insights

1. 4stars for nowThis app will help me refresh my memory on surveying lessons forgottenIn what part of the world do surveyors say back station or free station?Great application.

2. Its good but here in philippines where azimuth is 0degrees or 180degrees north its useless.

3. Very useful for real field surveyors.

4. Hope theres more settings for orientation.

5. Also good as your other app.

6. Thanks mate.

Steps to Troubleshoot & Fix Surveying In the Field Issues

1. Fix Surveying In the Field Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Surveying In the Field: Restarting the app will resolve most errors.
  2. Update the Surveying In the Field App. Here is how:
    1. On Android goto PlayStore » Search for "Surveying In the Field" » Open Surveying In the Field » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Surveying In the Field » click "UPDATE".
  3. Clear Surveying In the Field app cache: Clearing cached data will force your app to retrieve the latest data directly from Surveying In the Field servers.
    1. On Android, goto Settings » Apps » Select "Surveying In the Field" » click Storage » click "Clear Cache".
  4. Check Surveying In the Field app permissions. If any of these permissions required to use your device's features are disenabled, Surveying In the Field might not work.
  5. Uninstall and reinstall Surveying In the Field. If nothing else has worked, completely uninstall Surveying In the Field then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Surveying In the Field not working


2. Fix Surveying In the Field Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Surveying In the Field be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Surveying In the Field not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Surveying In the Field may not be able to connect to the Internet when running in the background.

Reported Issues