Published by Bell Bank on Mar 18, 2024

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Why should I report an Issue with Bell Bank Mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bell Bank to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Bell Bank Mobile

1. Bell Bank’s free mobile banking app is a convenient and secure tool designed for Personal and Business banking customers to manage finances from anywhere using a mobile device.

2. The app is available 24 hours a day, 7 days a week, accessible with your existing online banking username and password.

3. Users may enroll for access to the Personal platform by clicking Sign up now from the login screen and following the prompts. - All you need is the recipient’s email address or U. S. - “Turn off” a missing card.

Bell Bank Customer Insights

1. Edit: Recent update completely fixed my camera issues, so it works great again.Last update to fix minor bugs just made things worse.

2. Other than that, better to just stop by a branch office if you need anything done or want to view something more recent than the last posted deposit/credit from over 24 hours ago or only the last 4 digits of your account number.I'm very happy with the Bell Bank app.

3. I really like the convenience of online banking at Bell.This was a good app before a recent update caused the check scanning to no longer be functional.

4. The check deposit feature is my favorite and my experience with this has also been seamless.Update seems to have some issues.

5. Depositing checks is less user friendly than before and if you have a phone older than a few years the photo taking for check depositing doesn't work.

6. Look no further than the screenshots, if you've ever wondered what an app with two main menus looked like, this is it! I've tried using this app, and still want a Bell bank app.

7. It signs you out each time you use it so it stays secure, and I have never had anything fishy happen to my accounts while banking with Bell or using the app.

8. the autofocus and light level stop working after the first time it is granted camera access.

9. Normally great app.I pay my bills on line, transfer funds from savings to checking, etc., communicate with customer service, and can send $$ to someone with this app.

10. It use to look like the pictures in the description and now there is little to no color, set up is very basic and large font that doesn't allow all my accounts to show up on front page.

11. I like the bank and want to like this app.Works great for me.

Steps to Troubleshoot & Fix Bell Bank Issues

1. Fix Bell Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bell Bank: Restarting the app will resolve most errors.
  2. Update the Bell Bank App. Here is how:
    1. On Android goto PlayStore » Search for "Bell Bank" » Open Bell Bank Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bell Bank » click "UPDATE".
  3. Clear Bell Bank Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Bell Bank servers.
    1. On Android, goto Settings » Apps » Select "Bell Bank Mobile" » click Storage » click "Clear Cache".
  4. Check Bell Bank app permissions. If any of these permissions required to use your device's features are disenabled, Bell Bank might not work.
  5. Uninstall and reinstall Bell Bank. If nothing else has worked, completely uninstall Bell Bank then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bell Bank not working


2. Fix Bell Bank Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bell Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bell Bank not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bell Bank may not be able to connect to the Internet when running in the background.

Reported Issues