Contact MEyeProHD Customer Service

Why should I report an Issue with MEyeProHD?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of meyetech to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It was also a little confusing how to arrange camera feeds in the desired order - it felt like I was working a puzzle getting things ordered the way I wanted.Excellent app, have used it for few years and it does everything I could want to monitor my home while I'm away.

2. It says successful connection but does not display the cameras.It keeps mixing up the placement of the channel windows every time you close and open the appPure garbage.

3. This is a nice program that displays cameras in a variety of ways and takes snapshots and records video easily.

4. It would nice if there was a way to view your selected layout in full-screen without the top banner and bottom toolbar visible.

5. Single cam or all 8 at once works a treat, I even like the adds! it is a sure way to know I'm online.I used to love this app but now it has stopped working.

6. Only show successful connection message, but no image.

1. Fix MEyeProHD Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MEyeProHD: Restarting the app will resolve most errors.
2. Update the MEyeProHD App. Here is how:
   1. On Android goto PlayStore » Search for "MEyeProHD" » Open MEyeProHD » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MEyeProHD » click "UPDATE".
3. Clear MEyeProHD app cache: Clearing cached data will force your app to retrieve the latest data directly from MEyeProHD servers.
   1. On Android, goto Settings » Apps » Select "MEyeProHD" » click Storage » click "Clear Cache".
4. Check MEyeProHD app permissions. If any of these permissions required to use your device's features are disenabled, MEyeProHD might not work.
5. Uninstall and reinstall MEyeProHD. If nothing else has worked, completely uninstall MEyeProHD then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MEyeProHD not working

2. Fix MEyeProHD Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MEyeProHD be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MEyeProHD not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MEyeProHD may not be able to connect to the Internet when running in the background.